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Oculus Rift S No Video After Firmware Update 7/5/2019

Gman8336Gman8336 Posts: 11
I am so disappointed. Oculus software said update required.  After the update successfully installed I have no video whatsoever in headset. Tried to perform setup, still no video in headset at all.  What the heck???


  • FangzhouFangzhou Posts: 56
    Hiro Protagonist
    I faced similar “black screen” issue before, fixed after a re-plugin of DP and USB and restart computer. After upgrade to 1.39 patch I have never get black screen issue yet..
  • ElusiveMarlinElusiveMarlin Posts: 295
    Nexus 6
    edited July 2019

    Did you apply the device update also?

    I performed the Oculus update but didn't get round to using my HMD until the next day, and when I put my headset on, all I had awas a black screen and two amber LEDs.

    I forgot I'd performed an update the previous day, so I launched the Oculus desktop software, and low and behold, I see a red banner at the top asking me to perform device updates. 

    Once I did that everything returned to normal functionality.

    RIFT CV1
    RIFT S
    Leeds, UK.

    Intel Core i7 7700K 3.7GHz | RAM 32GB DDR4 2666MHz | GeForce GTX 1080 8GB |

    "Behind every mask there is a face, and behind that a story...."
  • Gman8336Gman8336 Posts: 11
    Yes, I also did the device updates. I had to remove and reinsert the DP and USB cables as Fangzhou stated and that worked but now it has happened again.  I never had this issue with the original Rift or with the Rift S until this latest update. This is a bit of a PITA.
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