I just purchased my Oculus Quest yesterday and was SOOO excited to play it when I got home. When I invited friends to come check it out I was embarrased and pissed that one of the controllers would lose tracking and freeze in mid-air. It happens to either the left or right controller but never both at the same time. I tried factory resetting it, changing batteries, changing lighting, cleaning sensors, you name it but nothing helped besides taking the battery out of the frozen one and reinserting it but it would instantly lock up again after about 30 seconds. Does anyone have a solution? I put in a support ticket but I am now being told to wait 3-5 days for a response after a few emails back and forth with a specialist. I'm on the latest firmware.