Is this normal? (Glare) (Oculus quest) — Oculus
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Is this normal? (Glare) (Oculus quest)

jmstoker95jmstoker95 Posts: 13
NerveGear
edited July 11 in Oculus Quest
Hello all.

Some of you may have seen my previous post, but I have decided to make another since my question has slightly changed.

When ever the center of my headset's vision is on a dark colour, a glare appears in the center of the headset vision that appears to be a reflection of any white/light colours near by. 

I have taken a few screen shots and tried to simulate the glare I get, please see the screen shots below.



Above we see the original screen shot.

In the image below I have attempted to recreate the glare I see in my headset (center of black image). If I tilt the headset up and down, the glare moves up and down (the glare is always in the center of the vision). I think the glare is a reflection of the white pixels below the black image.



In the next image I have widened the screen so there is now white at the bottom and sides. You can therefore see that the centered glare reflection matches the white pixels.



This sort of glare always appears in the center of the vision, when enough lightly coloured pixels are present. So, I also get this glare from the aurora lights in the sky in the background. The glare is only visible when there is a lot of dark, for example in the Vader Immortal game. 

I have come across "god rays", where the glare emanates from white pixels. However, this glare is always in the center of the headset vision. When I look up as in the image below, I don't see any glare on the black image. The glare moves up and stays in the center of the headset vision. 



Would anyone please be willing to try this experiment on their quest and see if you get the same glare? To do this test I simply searched for images using the search word "black" in the oculus browser, and selected an image.

The glare intensity is similar if not worse than what I have tried to create here, and there is more glare all around in general.

I would be very curious to hear if others get the same results. I would like to know, as I can still get a replacement since I ordered through Amazon.

Some more points in case anyone is curous:
- If I close either eye, the glare remains the same (so I don't think it is a scratch)
- If I rotate my head, the glare doesn't change
- If I move my head up/down/left/right  the glare goes up/down/left/right (always stays in the center)

Thanks! 

Comments

  • SpuzzumSpuzzum Posts: 310
    Trinity
    Screenshots aren't really going to show godrays, as that's something caused by the lenses themselves. Unless by screenshots you meant captured using a camera, and not the internal screenshot function.

    This is what godrays should look like...streaks coming off the white images. Not too sure what's going on in your pics though...I do see the faded spots in the black screen of the video portion though...maybe that's just the browser(?).


  • RaiwonRaiwon Posts: 11
    NerveGear
    edited July 11
    got the same... thought it was a hardware fault at first now I'm not so sure anymore.
  • mike.k.kohnkemike.k.kohnke Posts: 11
    NerveGear
    I got that, but cleaning the lenses and adjusting the slider helped some.
  • jmstoker95jmstoker95 Posts: 13
    NerveGear
    edited July 14
    Spuzzum said:
    Screenshots aren't really going to show godrays, as that's something caused by the lenses themselves. Unless by screenshots you meant captured using a camera, and not the internal screenshot function.

    This is what godrays should look like...streaks coming off the white images. Not too sure what's going on in your pics though...I do see the faded spots in the black screen of the video portion though...maybe that's just the browser(?).


    No. I took screen shots and then edited them with photoshop to try and recreate what I am seeing. 

    It's not only in the browser sadly, I just used the browser as a test. 

    I believe that this is different from God rays.

    Do you get something similar if you focus on dark/black areas when there are light/white pixels surrounding the black?
  • jmstoker95jmstoker95 Posts: 13
    NerveGear
    I got that, but cleaning the lenses and adjusting the slider helped some.
    Thanks good to know. After cleaning the lens is it hardly noticeable or is it still quite obvious? On mine it's very obvious/quite intense
  • jmstoker95jmstoker95 Posts: 13
    NerveGear
    Raiwon said:
    got the same... thought it was a hardware fault at first now I'm not so sure anymore.
    I think it is hardware, but I'm trying to figure out if it's normal or whether it's a defect. 
  • jmstoker95jmstoker95 Posts: 13
    NerveGear
    Raiwon said:
    got the same... thought it was a hardware fault at first now I'm not so sure anymore.
    I think it is hardware, but I'm trying to figure out if it's normal or whether it's a defect. 
    Oculus support tried the same test that I did and said they saw the same thing, so my guess is that it's normal. I'd be interested to see though if there is anyone that doesn't get this
  • Shadowmask72Shadowmask72 Posts: 3,576 Valuable Player
    I get this quite a bit now. Seems to be worse now than before funnily enough. Maybe I've become more sensitive to it?


    System Specs: RTX 2080 ti , i9 9900K CPU, 16 GB DDR 4 RAM, Win 10 64 Bit OS.
  • SpuzzumSpuzzum Posts: 310
    Trinity
    Spuzzum said:
    Screenshots aren't really going to show godrays, as that's something caused by the lenses themselves. Unless by screenshots you meant captured using a camera, and not the internal screenshot function.

    This is what godrays should look like...streaks coming off the white images. Not too sure what's going on in your pics though...I do see the faded spots in the black screen of the video portion though...maybe that's just the browser(?).


    No. I took screen shots and then edited them with photoshop to try and recreate what I am seeing. 

    It's not only in the browser sadly, I just used the browser as a test. 

    I believe that this is different from God rays.

    Do you get something similar if you focus on dark/black areas when there are light/white pixels surrounding the black?

    You edited them? Good grief. I thought it was an actual screenshot...no touch ups. If that's the case, then it's your screen. Too bright in the center. I get it in mine as well, depending on what's on screen. I used to have a monitor that did the same thing.
  • RaiwonRaiwon Posts: 11
    NerveGear
    so this is normal ? cant see much reports about it, but they seem to have it to : https://www.reddit.com/r/OculusQuest/comments/bx0cdy/cant_work_out_if_im_seeing_godrays_a_permanent/#bottom-comments
  • SpuzzumSpuzzum Posts: 310
    Trinity
    Raiwon said:
    so this is normal ? cant see much reports about it, but they seem to have it to : https://www.reddit.com/r/OculusQuest/comments/bx0cdy/cant_work_out_if_im_seeing_godrays_a_permanent/#bottom-comments

    I think they're talking about 2 different things. jmstoker95 seems to be experiencing the screen being lighter in the center of the image, while the users on reddit seem to be talking about reflections. I get the same thing the reddit users are experiencing...tons of reflections when wearing my glasses. I literally get a row of tiny Oculus logos at the bottom of my lenses when the Quest first boots up. I haven't tried without my glasses yet though, but I didn't have this issue with my Go. Not sure why...the only difference I know of is the Go has an LCD screen, while the Quest is OLED. But I don't see how that could make a difference. The reddit users also said a smudge or something in the middle of their vision...I don't get that, just the reflections.
  • RaiwonRaiwon Posts: 11
    NerveGear
    edited July 14

    How its described is the same as my quest, it comes across like a reflection of something else on the scene making a horizontal spot/smudge where the color appears lighter around the middle…

     Luckily its not always visible but it can be distracting.


  • SpuzzumSpuzzum Posts: 310
    Trinity
    I guess I'm just not seeing it from all the reflections on my glasses. I'll have something to look forward to then when I get my prescription inserts. :P
  • SpuzzumSpuzzum Posts: 310
    Trinity
    Ok, I was just in my Quest in the Update tab/screen. It had the curved backdrop/screen, and the center was lighter than the rest, but it faded darker as it goes towards the edges. That's intentional...helps give the image depth for 3D.
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