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"No headset audio" notification since update 1.39

FR-RipleyFR-Ripley Posts: 5
NerveGear
edited July 2019 in Support
Hello. am I the only one to have a notification telling me "No audio headset" in the "device" part of the Oculus software? . It appeared in the 1.39 update (I did the test by rebooting on 1.38 and all is well). The strangest thing is that I have no problem with sound. Oculus support told me that by unplugging the USB cable and plugging it back it should be good. this is the case except that every time I restart my computer, I am forced to do this manipulation so that the notification disappears. Someone in this case or a solution for me?
Thank you

Comments

  • Jonny-YarkoJonny-Yarko Posts: 11
    NerveGear
    edited July 2019
    FR-Ripley said:
    Hello. am I the only one to have a notification telling me "No audio headset" in the "device" part of the Oculus software? . It appeared in the 1.39 update (I did the test by rebooting on 1.38 and all is well). The strangest thing is that I have no problem with sound. Oculus support told me that by unplugging the USB cable and plugging it back it should be good. this is the case except that every time I restart my computer, I am forced to do this manipulation so that the notification disappears. Someone in this case or a solution for me?
    Thank you

    I have just got this exact same problem last night after the update except i have lost all sound on my rift (Not if i use the rift speakers as my windows ones though), have you managed to resolve the issue, or do you still have to disconnect the usb and then pop it back in for a quick fix . . I'm looking for solutions myself.

    I've also inherited another phantom right controller with some garbage serial number, other than that, my screen looks just like yours above.

    Interesting, everything worked fine before the update . . ha ha.
  • FR-RipleyFR-Ripley Posts: 5
    NerveGear
    always the same issue. i have to unplug the USB every time i restart my pc
  • ChicoMickChicoMick Posts: 2
    NerveGear
    I constantly have 'no audio' notification but I DO HAVE Audio .....?
  • BlackEagleGermanyBlackEagleGermany Posts: 5
    NerveGear
    same here
  • WitgangWitgang Posts: 2
    NerveGear
    is this still a thing 1 year later ? really ? FIX IT ALREADY! I  can't select between oculus audio or windows audio anymore and have to do it all from pc every time and is  annoying as hell.
  • JCharetteJCharette Posts: 1
    NerveGear
    Same here. Issue started for me about a week or so ago. Notification says headset has no audio when in fact the headset is working just fine. I have to unplug / re-plug the USB cord to make it go away everytime I restart my rig or reset the Oculus App. The software repair function does not work either so dont bother. Also is anyone else seeing wierd white lines that spider web out on the little Oculus loading screen when you first boot up the app? That started around the same time the false audio notification started happening to me. The software repair did nothing for that either...
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