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Oculus Rift S mic sounds like a roboter

TjaardTjaard Posts: 2
NerveGear
Hey Guys,

so I received my Oculus Rift S a few days ago. Yesterday I noticed a weird thing with the microphone of the Rift S. Most of the time my voice sounds normal but then suddenly my voice sounds like a robot. Most of the time this lasts for a couple of seconds but sometimes it lasts longer for half a minute or so. I dont know what to do. My drivers are up to date. I already tried reconnecting the Rift S but nothing helped so far. 

I really hope you can help me cause i dont want to refund my Rift. Maybe someone is having this issue as well. 

Thanks to all of you. 


Tjaard

Comments

  • rVRclosetrVRcloset Posts: 384
    Trinity
    I had this issue, fixed it by not using extension kable.
    The Closet Sim Rig
    Aourus Pro Z390 - i7 8086K 32GB Ram - MSI RTX 2080 Ti Gaming X Trio 11GB - Windows 10  / GT Omega WS - NLR V3 - RS6 - Jetseat kw-908 / Fanatec CSW 2.5 / Fanatec ClubSport V3 pedals / Fanatec SQ Shifter 1.5 / Fanatec CS HB V.1.5 / HE SQ Shifter / SHH Shifter / TH8A Shifter / G27 Shifter - Button Box / DSD Button Box / BBJ Button Box / Wind simulator / Rift - S
  • FangzhouFangzhou Posts: 46
    Brain Burst
    edited July 2019
    Same here. 

    After recent Oculus software update, my voice become noise (the sound is not voice at all, just noise) randomly everyday. It happens for several seconds then automatically become normal robotic voice (but at least it is voice). I tried to re-plugin cables many times, and not fixing, seems it's a software issue. 

    Other than that, the voice quality itself is worse compared with CV1. 

    It's either because Oculus use a garbage microphone hardware, or Oculus compress the voice signal too much (for removing the echo caused by open headphone on halo band). 
    Using 3.5mm headphone does not fix it. 
    Firmware update does not fix it. 
    I have reported this issue to Oculus and submitted my full log three times. Oculus is not fixing it, they just ignored it since not many users need to care about microphone quality in VR environment.
    Most user may not notice the microphone quality issue because they cannot hear the voice of themselves.
    However, for me after I "upgrade" my CV1 to Rift S, several VRChat friends asking me "why use cheap voice changer, sounds terrible."(they don't know that I changed headset). 

    I don't think Oculus is going to improve the voice quality, they don't even have ability to fix the static flashes. It's very possible just because microphone hardware itself is a cheap garbage, or the cable design have problem. Hardware problem cannot be fixed by a software update.

    I think you should just go for refund and buy other VR headset. 
  • DownluckDownluck Posts: 27
    Brain Burst
    I have the same issue, I keep opening support tickets to know if they can give me some hope, I'm hopeless with that though. The only thing they answered that makes sense is "We are aware about the problem", but they didn't mention any specific date for a new firmware release to fix this and the other headset problems. I keep waiting. Just know you are not alone with this annoying issue.
  • lenne0815lenne0815 Posts: 121
    Art3mis
    Had the same issue, different usb port ( Asmedia ) fixed it for me
  • RattyUKRattyUK Posts: 1,109
    Wintermute
    I tried my mic out for the first time last night (another Rifter but in USA), as I had no idea of how the Rift S sounded, reading the couple of issues here, I was quite happy to be told it sounded great.  Maybe worth those with issues creating a support ticket?
    PC info: AMD Ryzen 7 2700X, MSI MPG X570 Edge, 16GB Tforce Pro Dark DDR4 3200, KFA2 RTX 2080 Super, Samsung 870 Pro M.2, 2x 240GB SSD, 3TB WD Green HDD & 4 TB Seagate Barracuda HDD, Antec Modular 750w PSU, custom watercooling loop. (Win 10 Pro & Opensuse Leap 15.1 Linux) 32" AOC 4K Monitor.
    Rift S
    Laptop: Aorus X5 V6-CF1 (I7-6820HK, GTX 1070, 2* 256GB M.2 NVME, 1TB 7200 HDD)
  • TjaardTjaard Posts: 2
    NerveGear
    Alright guys, i wrote to the oculus Support and they told me to disconnect all other microphones and close all other sound recording software. You then have to set the rift mic as standart device. I think this fixed it for me. At least in the last couple of hours I played. 

    So everyone that is having the same issue give this a try. I let you know if it really fixed it for me for ever. 
  • AltarriStarAltarriStar Posts: 4
    NerveGear
    I am having this same problem. I've tried reseating the cable, switching usbs, updating everything, disconnecting other mics and closing all recording software, yet the problem persists. Really disapointed since my main push to get vr was for vrchat. Has anyone found another possible solution?
  • DownluckDownluck Posts: 27
    Brain Burst
    edited July 2019
    I am having this same problem. I've tried reseating the cable, switching usbs, updating everything, disconnecting other mics and closing all recording software, yet the problem persists. Really disapointed since my main push to get vr was for vrchat. Has anyone found another possible solution?
    it seems to be a software issue, please open a support ticket to let them know it's a common issue. it'll be amazing if you could do it. ps. It happens to me as well.
  • AltarriStarAltarriStar Posts: 4
    NerveGear
    Downluck said:
    I am having this same problem. I've tried reseating the cable, switching usbs, updating everything, disconnecting other mics and closing all recording software, yet the problem persists. Really disapointed since my main push to get vr was for vrchat. Has anyone found another possible solution?
    it seems to be a software issue, please open a support ticket to let them know it's a common issue. it'll be amazing if you could do it. ps. It happens to me as well.
    Well, I've opened a support ticket and they keep telling me possible solutions, with none of them solving the problem. It basically keeps going back and forth unsuccessfully. I don't really know what else to do.
  • DownluckDownluck Posts: 27
    Brain Burst
    edited August 2019
    Downluck said:
    I am having this same problem. I've tried reseating the cable, switching usbs, updating everything, disconnecting other mics and closing all recording software, yet the problem persists. Really disapointed since my main push to get vr was for vrchat. Has anyone found another possible solution?
    it seems to be a software issue, please open a support ticket to let them know it's a common issue. it'll be amazing if you could do it. ps. It happens to me as well.
    Well, I've opened a support ticket and they keep telling me possible solutions, with none of them solving the problem. It basically keeps going back and forth unsuccessfully. I don't really know what else to do.
    I've posted on the Oculus Uservoice a feedback request about this issue, please go to the following link and vote if you're getting the same problem: https://oculus.uservoice.com/forums/918556-oculus-rift-s-and-rift/suggestions/38299354-fix-rift-s-microphone-intermittent-quality-droppin

    At least if we get a good amount of votes they will see that's a common issue.
  • talszuchmantalszuchman Posts: 1
    NerveGear

    Downluck said:
    I am having this same problem. I've tried reseating the cable, switching usbs, updating everything, disconnecting other mics and closing all recording software, yet the problem persists. Really disapointed since my main push to get vr was for vrchat. Has anyone found another possible solution?
    it seems to be a software issue, please open a support ticket to let them know it's a common issue. it'll be amazing if you could do it. ps. It happens to me as well.
    Well, I've opened a support ticket and they keep telling me possible solutions, with none of them solving the problem. It basically keeps going back and forth unsuccessfully. I don't really know what else to do.
    I just managed to fix that issue(kinda), I was planning to buy a pair of wireless earbuds for daily use, out of curiosity I decided to play VR with them. I connected the earbuds as just audio input, and all of a sudden my rift s mic sound normal again. I'm guessing the issue with the mic is related to the rift s both inputting audio from the pc to the headset and outputting mic from the headset to the pc. with that, it probably is like prioritizing audio quality, instead of mic quality. that is what I am guessing. this is an interesting find for me but I still want this issue to be fixed without needing a wireless pair of earbuds/headphones
  • dburnedburne Posts: 3,220 Valuable Player
    I ended up ditching the Rift S Mic ( have it disabled), and adding a desktop USB mic.
    Rift S mic for me was too unreliable with constant dropouts whilst gaming.

    And to make matters worse, because my Mic is disabled I now get these red warning labels in Oculus Home that I have no audio LOL. My audio is fine, just Mic is disabled by my choice. Granted it does not hurt anything, but I like seeing all green labels rather than the red warning label.
    Don

    EVGA Z390 Dark MB | I9 9900k| EVGA 2080Ti FTW3 Ultra |32 GB G Skill 3200 cl14 ram | Warthog Throttle | VKB Gunfighter Pro/MCG Pro grip | Crosswind Pedals | EVGA DG 87 Case| Rift S | Quest |
  • Kd140Kd140 Posts: 2
    NerveGear
    edited February 25


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