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(blank screen) Rift S Crashes NON STOP (SOLVED!!)

2

Comments

  • jabjab Posts: 203
    Nexus 6
    edited August 26
    Oculus Home software is the problem here, not the Rift-S hardware. And Home was announced mid 2015. And I must say that in my book. 4 years should be enough time to expect a commercial game portal from a billion dollar company to be able to handle things like international windows login user names or having a space in the login name.. I mean it's not like Home is some small side project or something. It's their main product meant to generate long term income.
  • MorgrumMorgrum Posts: 1,646 Valuable Player
    Wait so a gaming device has issues when it first comes out?
    Say it aint so!

    Lets look at recent releases.....

    X box 360 red ring of death
    x box 1 faulty hard drives
    ps 4 bad firmware
    WAAAGH!
  • john.zigmontjohn.zigmont Posts: 115
    Art3mis
    edited August 26
    Morgrum said:
    Wait so a gaming device has issues when it first comes out?
    Say it aint so!

    Lets look at recent releases.....

    X box 360 red ring of death
    x box 1 faulty hard drives
    ps 4 bad firmware
    One thing the Rift-S isn't there first product

    Xbox 360 Slim (Red Ring of Death) Solved
    Xbox 360  Slim (faulty hard drives) Solved
    PS4 Slim  bad firmware  Solved
    Most companies in entertainment market make sure the second time around the problems are addressed.
    Rift S simpler to setup but a whole new set of problems
  • MorgrumMorgrum Posts: 1,646 Valuable Player
    edited August 26
    It wasnt just the slims that had those issues and it took time to solve most of those consoles issues.
    Xbox one and PS 4 are those companies third and forth time around and they are still running into problems.

    The same is happening with the Rift S.
    New systems have growing pains.
    New software have growing pains.
    Hell old software +  New hardware brings new issues that have to be solved.

    We I.E. the PC consumers know this and know to stay away from new products unless we are willing to do the troubleshooting ourselves if we have issues.

    Oh yea cannot compare a headset W/tracking W/internal cameras that will be used on millions of different PC configurations looking at what operating systems, updates, and internal components to a TV set which only uses its own programming and accepts just audio and visual feeds.
    Thats like comparing a Porche to a Steam roller. 
    Sure they both roll but they have vastly different jobs.
    WAAAGH!
  • rednekcowboy77rednekcowboy77 Posts: 83
    Hiro Protagonist
    Morgrum said:
    It wasnt just the slims that had those issues and it took time to solve most of those consoles issues.
    Xbox one and PS 4 are those companies third and forth time around and they are still running into problems.

    The same is happening with the Rift S.
    New systems have growing pains.
    New software have growing pains.
    Hell old software +  New hardware brings new issues that have to be solved.

    We I.E. the PC consumers know this and know to stay away from new products unless we are willing to do the troubleshooting ourselves if we have issues.

    Oh yea cannot compare a headset W/tracking W/internal cameras that will be used on millions of different PC configurations looking at what operating systems, updates, and internal components to a TV set which only uses its own programming and accepts just audio and visual feeds.
    Thats like comparing a Porche to a Steam roller. 
    Sure they both roll but they have vastly different jobs.
    So how long should we wait after release before we can expecting a working and functional product?

    Just because it happens, does not mean that is neither OK or acceptable.  Why are you trolling people with very frustrating and very valid complaints?  Do you have nothing better to do with your pathetic time than kicking people when they are already down?
  • john.zigmontjohn.zigmont Posts: 115
    Art3mis

    Morgrum said:
    It wasnt just the slims that had those issues and it took time to solve most of those consoles issues.
    Xbox one and PS 4 are those companies third and forth time around and they are still running into problems.

    The same is happening with the Rift S.
    New systems have growing pains.
    New software have growing pains.
    Hell old software +  New hardware brings new issues that have to be solved.

    We I.E. the PC consumers know this and know to stay away from new products unless we are willing to do the troubleshooting ourselves if we have issues.

    Oh yea cannot compare a headset W/tracking W/internal cameras that will be used on millions of different PC configurations looking at what operating systems, updates, and internal components to a TV set which only uses its own programming and accepts just audio and visual feeds.
    Thats like comparing a Porche to a Steam roller. 
    Sure they both roll but they have vastly different jobs.
    So how long should we wait after release before we can expecting a working and functional product?

    Just because it happens, does not mean that is neither OK or acceptable.  Why are you trolling people with very frustrating and very valid complaints?  Do you have nothing better to do with your pathetic time than kicking people when they are already down?
    This is bunch of BS I been purchasing electronics for close to 50 years and this tops the cake a broken product user's it OK all products work like this  what BS.
    When I purchase a product I don't want to search the internet for solutions, trouble shoot, submit tickets and find things only by purchasing the product. EX I saw many reviews about the Rift-s how easy it is to setup the increase in resolution, the tracking is excellent but none of the reviewers mention the white screen flashes, the tracking depends on which Oculus version of software it's hit or miss. How hard would be to correct the false positive USB error in 1.39.1

    When I owned a Rift CV1 I build a nice size software library purchased from the Oculus store this is the only reason I own a Rift-S.

    I have three other headsets which are plug N play
    1 Samsung Odyssey Plus
    1 Samsung Odyssey
    1 Vive

    To be honest the Rift-s is manageable now  and I can play it and enjoy it.

  • john.zigmontjohn.zigmont Posts: 115
    Art3mis
    To sell to mass public the item must plug N play not R and D.

    This is BS when I purchase something it's suppose to work bottom line not countless hours of trouble shooting.

  • rednekcowboy77rednekcowboy77 Posts: 83
    Hiro Protagonist
    To sell to mass public the item must plug N play not R and D.

    This is BS when I purchase something it's suppose to work bottom line not countless hours of trouble shooting.

    EXACTLY!!!

    It is one thing to have growing pains and bugs, it is a complete other situation to have a support staff that doesn't care to troubleshoot issues and instead sends you on wild goose-chases, a company that employs shills and trools to frustrate users with very relevant issues, and a company that spends money on these shills and trolls rather than a good tech team to resolve the issues in an attempt to discredit those REAL users having the issues by choking every thread here and on reddit with fake "I have 0 issue posts."

    Oculus support not only acknowledged this to me in an email but apologized profusely for it.

    I don't expect a perfect experience, but I do expect a functional one where I don't have to spend 2 hours troubleshooting an issue every time I want to use my headset.  Especially when that could take a fraction of the time it does because Oculus refuses to release a fully downloadable exe of their software and refuses to do proper QA and also spend the money to have someone clean up their ancient and carried-over code from the very beginning of their existence.

    My setup is working almost 100% fine now.  The odd time I have to restart my computer to get things running smoothly again but it took me 2 solid days of trouble-shooting to get to that point.  I am no n00b, I owned the original Rift and expected some quirks, users like @Morgrum here and on reddit make searching or having a usable cooperative community impossible to fix these issues except on your own.  It was the same with the original Rift.  Every thread someone starts with an issue is followed by a plethora of jerkoffs like @Morgrum and others saying they have no issues or outright chastising people for daring to search for help for the issues they face.  Especially on these forums, those users should be outright banned and kicked.

    I am not a "new adopter" nor did I "jump the gun."  I waited 6 months after launch to ensure I did not have to deal with issues.  For the original Rift, I was very late to the game and only purchased one about 9 months ago.  I was extremely sad to see absolutely 0 improvements to the Oculus software whatsoever and even more disheartened to see no attempt to make the software more efficient but instead Oculus just patched old code with new which is why we have constant issues whenever an update is issued.  You can only patch something so much.  Eventually you just end up with complete garbage.

    It isn't right and it isn't fair for Oculus to just not give a shit about their customers but, worse than that employ shills and trolls in an attempt to discredit people that have spent their hard earned money when all they want to do is experience something worry free.  To add insult to injury, when you finally do post your issue, you're assaulted with a barrage of attacks and ridicule, right here on their very own forums.  It's completely disgusting!!

  • rednekcowboy77rednekcowboy77 Posts: 83
    Hiro Protagonist

    Morgrum said:
    It wasnt just the slims that had those issues and it took time to solve most of those consoles issues.
    Xbox one and PS 4 are those companies third and forth time around and they are still running into problems.

    The same is happening with the Rift S.
    New systems have growing pains.
    New software have growing pains.
    Hell old software +  New hardware brings new issues that have to be solved.

    We I.E. the PC consumers know this and know to stay away from new products unless we are willing to do the troubleshooting ourselves if we have issues.

    Oh yea cannot compare a headset W/tracking W/internal cameras that will be used on millions of different PC configurations looking at what operating systems, updates, and internal components to a TV set which only uses its own programming and accepts just audio and visual feeds.
    Thats like comparing a Porche to a Steam roller. 
    Sure they both roll but they have vastly different jobs.
    So how long should we wait after release before we can expecting a working and functional product?

    Just because it happens, does not mean that is neither OK or acceptable.  Why are you trolling people with very frustrating and very valid complaints?  Do you have nothing better to do with your pathetic time than kicking people when they are already down?
    This is bunch of BS I been purchasing electronics for close to 50 years and this tops the cake a broken product user's it OK all products work like this  what BS.
    When I purchase a product I don't want to search the internet for solutions, trouble shoot, submit tickets and find things only by purchasing the product. EX I saw many reviews about the Rift-s how easy it is to setup the increase in resolution, the tracking is excellent but none of the reviewers mention the white screen flashes, the tracking depends on which Oculus version of software it's hit or miss. How hard would be to correct the false positive USB error in 1.39.1

    When I owned a Rift CV1 I build a nice size software library purchased from the Oculus store this is the only reason I own a Rift-S.

    I have three other headsets which are plug N play
    1 Samsung Odyssey Plus
    1 Samsung Odyssey
    1 Vive

    To be honest the Rift-s is manageable now  and I can play it and enjoy it.

    I, like you--well not all those headsets, but also owned a Vive and I had 0 issues with it.  Setup--including mounting the sensors on the wall, took less than half an hour and was fully functional without issue.

    My original Rift, which I purchased after the Vive, took over 2 weeks and cost me an extra $300 over the original price tag of the actual headset itself for extra sensors, cables and computer equipment in order to get fully functional and I received 0 help either online or from Oculus support.  It was a matter of me troubleshooting on my own and trying different things (including skipping parts of the setup in the Oculus software) before I actually had a fully functional setup.

    Likewise, with the Rift-S, I had to find my own solution once again, in large part due to users like @Morgrum, until I figured out I not only needed to completely remove the Oculus software but also go into device manager, uninstall and delete all the drivers, remove all the leftover files that the uninstaller left (appdata, etc), reboot and completely redo a fresh install.  Once I did all that, then I had a mostly bug-free experience.  I still get the odd glitch where I have to redo the guardian setup or inconvenient game crashes every time I use the Rift-S but at least all it requires is a quick reboot to get things fuctional again.  Still not ideal but is as best as you will get for an experience with Oculus.  FYI, I never had these issues with Vive at all.

    It all boils down to crap software (Oculus Home) that has received patch on top of patch without every going through an efficiency over-haul.  Every bug since the beginning of time is still there and is carried-forward,  It is completely unacceptable--to the point of being purposely negligent.
  • MorgrumMorgrum Posts: 1,646 Valuable Player
    edited August 27
    Morgrum said:
    It wasnt just the slims that had those issues and it took time to solve most of those consoles issues.
    Xbox one and PS 4 are those companies third and forth time around and they are still running into problems.

    The same is happening with the Rift S.
    New systems have growing pains.
    New software have growing pains.
    Hell old software +  New hardware brings new issues that have to be solved.

    We I.E. the PC consumers know this and know to stay away from new products unless we are willing to do the troubleshooting ourselves if we have issues.

    Oh yea cannot compare a headset W/tracking W/internal cameras that will be used on millions of different PC configurations looking at what operating systems, updates, and internal components to a TV set which only uses its own programming and accepts just audio and visual feeds.
    Thats like comparing a Porche to a Steam roller. 
    Sure they both roll but they have vastly different jobs.
    So how long should we wait after release before we can expecting a working and functional product?

    Just because it happens, does not mean that is neither OK or acceptable.  Why are you trolling people with very frustrating and very valid complaints?  Do you have nothing better to do with your pathetic time than kicking people when they are already down?
    So stateing a fact is an issue with you hmm.
    To your question I give new software/hardware 6mths.
    Even the new Nvidia cards had issues when they came out because the drivers were not pushung tge cards to their potential.
    Only one of us is throwing insults so who exactly is the problem here?
    @rednekcowboy77 perhaps you should be wondering why you have such anger when others point out that your points have major holes.
    All new products have issues give it some time and it will be fixed.
    Or would you rather continue ranting about things that are out of your hands.

    WAAAGH!
  • rednekcowboy77rednekcowboy77 Posts: 83
    Hiro Protagonist
    edited August 27
    Morgrum said:
    Morgrum said:
    It wasnt just the slims that had those issues and it took time to solve most of those consoles issues.
    Xbox one and PS 4 are those companies third and forth time around and they are still running into problems.

    The same is happening with the Rift S.
    New systems have growing pains.
    New software have growing pains.
    Hell old software +  New hardware brings new issues that have to be solved.

    We I.E. the PC consumers know this and know to stay away from new products unless we are willing to do the troubleshooting ourselves if we have issues.

    Oh yea cannot compare a headset W/tracking W/internal cameras that will be used on millions of different PC configurations looking at what operating systems, updates, and internal components to a TV set which only uses its own programming and accepts just audio and visual feeds.
    Thats like comparing a Porche to a Steam roller. 
    Sure they both roll but they have vastly different jobs.
    So how long should we wait after release before we can expecting a working and functional product?

    Just because it happens, does not mean that is neither OK or acceptable.  Why are you trolling people with very frustrating and very valid complaints?  Do you have nothing better to do with your pathetic time than kicking people when they are already down?
    So stateing a fact is an issue with you hmm.
    To your question I give new software/hardware 6mths.
    Even the new Nvidia cards had issues when they came out because the drivers were not pushung tge cards to their potential.
    Only one of us is throwing insults so who exactly is the problem here?
    @rednekcowboy77 perhaps you should be wondering why you have such anger when others point out that your points have major holes.
    All new products have issues give it some time and it will be fixed.
    Or would you rather continue ranting about things that are out of your hands.

    So, I waited 6 months to purchase the Rift-S but yet you criticize me for me being an early adopter???  Which is it?  I have stated multiple times now that I waited 6 months after release prior to purchasing the Rift-S.  Are you too busy trolling to actually read posts or are you just too ignorant to actually comprehend text?

    I'm not angry at you, forgive me if my posts convey that tone.  I am simply wondering why you are posting in this thread at all as you have offered no assistance whatsoever.  All you have done was regurgitate the same old thing and then finally when you actually answered my question, it contradicts all your prior postings as I have waited your own defined required period but still had severe issues which made my product unusable.

    What I am upset about is Oculus wasting money employing people like you (maybe not directly on the payroll but through various programs giving incentive to general persons that actively post on forums contradicting and sidelining threads, as you have done here--something support admitted to me outright) to the likes I have never seen, squashing and absolutely overpowering any thread anywhere complaining of issues with their product.  They did it with the original Rift and continue the practice with the Rift-S.  It's a completely disgusting practice that any person with any kind of moral fabric at all would be disgusted by.  Unfortunately, there is a plethora of people like you eager to sell out for a couple free games.

    Again, if what I said above is not true, then why are you ridiculing users that spent their hard-earned money, when, by your own definition, they should have a glitch free experience?  By your own requirements, I waited the exact amount of time defined by you--and that is only for the Rift-S.  The original Rift, I only purchased 9 months ago, and it took me almost 2 months to have a bug-free, functional setup.

    Why do you keep posting when you have nothing to offer but to bash of users with very real and very relevant issues?  You have provide absolutely no relevant information other than to come here and troll users that are facing legitimate issues.  What is your purpose here?
  • MorgrumMorgrum Posts: 1,646 Valuable Player
    edited August 27
    I am pretty sure the only one ridiculing in this topic is you.
    I commented in a very valid way with facts to what was an incorrect statement.
    It still comes down to have some patience.
    As I said earlier PC’s have millions of combinations; what works on one may not work on another.
    Especialy with this tech.
    I have complete faith that the S had multiple testbeds of various common builds and that the units worked with those builds before they were placed on the market.

    Every few mths or two we get some new individual whos comes here makes alot of noise and insults other forum members.
    They routinely only last a month and life goes on.
    Mostly because their toy does not work.
    Maybe you’ll leave maybe you’ll stay.
    Honestly I hope you stay because as you learn from your experiences you will be able to help others like many of us have done.

    That being said.
    Between the two of us only one of us has helped other users with troubleshooting on issues they have had on this forum for years.
    And its not you.

    Well unless they come in kicking and screaming and firing shots at everyone around them.


    Edited the I and O shouldnt be that close on the keyboard!
    WAAAGH!
  • rednekcowboy77rednekcowboy77 Posts: 83
    Hiro Protagonist
    edited August 27
    Morgrum said:
    I am pretty sure the only one ridiculing in this topic is you.
    I commented in a very valid way with facts to what was an incorrect statement.
    It still comes down to have some patience.
    As I said earlier PC’s have millions of combinations; what works on one may not work on another.
    Especialy with this tech.
    I have complete faith that the S had multiple testbeds of various common builds and that the units worked with those builds before they were placed on the market.

    Every few mths or two we get some new individual whos comes here makes alot of noise and insults other forum members.
    They routinely only last a month and life goes on.
    Mostly because their toy does not work.
    Maybe you’ll leave maybe you’ll stay.
    Honestly I hope you stay because as you learn from your experiences you will be able to help others like many of us have done.

    That being said.
    Between the two of us only one of us has helped other users with troubleshooting on issues they have had on this forum for years.
    And its not you.

    Well unless they come in kicking and screaming and firing shits at everyone around them.
    Where have you helped anyone in this thread?  Please point me to your post.  Why did you neglect to quote my post and actually acknowledge your own fumblings (and don't give some weak ass answer like it was not worth your time--you know damn well you left out the quote because everything said is 100% true).  You're out of gas bud.  You may have 1600+ posts but 1599 of them are completely useless garbage just like what you posted here.  If you have nothing actually helpful to offer, just go away.  Those of us with our REAL ISSUES want a community where we work together to solve those issues--not a bunch of shills railroading threads offering nothing but a bunch of bullshit.

    Actually please point me to any post on these forums where you have helped anyone.  I've looked and while I did not go back far in your history--there is a definite pattern when it comes to your posts.

    I asked you a point blank question, you answered with the exact timeframe I waited.  You have done nothing in this thread but continually bash and ridicule users with issues (which you have a history of doing), while I have provided a complete and functional remedy for at least my problem, that has been acknowledged by Oculus support--to an issue they were actually RMA'ing headsets needlessly.

    Who is helping out who more here?  The person coming into a thread belittling users who, by their own definition, should be expecting a fully functional and bug-free experience or the person providing a resolution that saves a person from shipping their headset to Oculus and therefore being weeks without the device they just spent hundreds of dollars on only to receive a device with the exact same issue?
  • MorgrumMorgrum Posts: 1,646 Valuable Player
    edited August 27
    Still throwing a tantrum I see.
    The only one who has attacked or belittled anyone has been yourself go back and look at your post they are full of attacks.
    WAAAGH!
  • rednekcowboy77rednekcowboy77 Posts: 83
    Hiro Protagonist
    Morgrum said:
    Still throwing a tantrum I see.
    The only one who has attacked or belittled anyone has been yourself go back and look at your post they are full of attacks.
    What tantrum?  Where have I belittled anyone about anything?  Where have I not provided a solution that not only works for me but has been verified as a fix by Oculus support--one that is saving them money vs needlessly RMAing products?

    Show me where you have actually posted anything other than a "it works great for me" type post.
  • ZenbaneZenbane Posts: 14,526 Valuable Player
    So, I waited 6 months to purchase the Rift-S but yet you criticize me for me being an early adopter???  Which is it? 

    You are still an early adopter after having waited 6 months. To avoid being an early adopter, you would have to wait a few years for the next generation version of the Rift-S. That's how early adoption works.

    One thing the Rift-S isn't there first product


    Rfit-S is a first gen product, since it is a completely revamp of the Rift and, more importantly, was designed by an entirely different company.
    Are you a fan of the Myst games? Check out my Mod at http://www.mystrock.com/
    Catch me on Twitter: twitter.com/zenbane
  • jabjab Posts: 203
    Nexus 6
    edited August 28
    Despite the thread title, we are not talking about Rift-S here. It's the Oculus Home software that is causing the issues mentioned here, as it has been doing for years now.
  • john.zigmontjohn.zigmont Posts: 115
    Art3mis
    edited August 28
    Zenbane said:
    So, I waited 6 months to purchase the Rift-S but yet you criticize me for me being an early adopter???  Which is it? 

    You are still an early adopter after having waited 6 months. To avoid being an early adopter, you would have to wait a few years for the next generation version of the Rift-S. That's how early adoption works.

    One thing the Rift-S isn't there first product


    Rfit-S is a first gen product, since it is a completely revamp of the Rift and, more importantly, was designed by an entirely different company.
    So it's not tested or QA  before release ?  The Rift-S still has Oculus name on it  regardless who makes it.

    I worked for better 40 years of employment in QA with electronics and entertainment software if I gave the OK on product like the released Rift s state I would have been fired.
  • john.zigmontjohn.zigmont Posts: 115
    Art3mis
    jab said:
    Despite the thread title, we are not talking about Rift-S here. It's the Oculus Home software that is causing the issues mentioned here, as it has been doing for years now.
      If you are correct which I don't doubt it should have been fixed there is no reason for this. This is there bread and butter

  • ZenbaneZenbane Posts: 14,526 Valuable Player
    edited August 28
    So it's not tested or QA  before release ? 
    This seems to be a topic shift. I was originally addressing your comment about whether it is first gen. If you want to talk about QA then we can do that next, if you are no longer holding the argument that Rift-S isn't first gen, which it is.

    QA for computer technology can never address every single possible configuration for every individual's PC around the globe. The QA is well enough that while there are those experiencing issues, there are also those who are not experiencing these issues.

    The Rift-S still has Oculus name on it  regardless who makes it.

    The term "first generation" has nothing to do with a logo or brand that is slapped on like a sticker. The term "first generation" very much pertains to "who makes it." If you want to disregard who makes it, then you are also disregarding the term "generation."


    I worked for better 40 years of employment in QA with electronics and entertainment software if I gave the OK on product like the released Rift s state I would have been fired.
    I continue to work, going on 20 years, in information technology. And I've been part of QA and helped lead QA. For a plethora of industries (banking, military, medical, education, automotive, technology), and never once has QA been able to guarantee a 100% picture perfect experience for 100% of all end-users. That is pure fiction, and no one has ever been fired for it in any of the projects I've been involved in. This includes projects for Fortune 500 and 100 organizations. Anyone who has any real experience with both Quality Assurance and Quality Control understands that the goal is "mitigation," not "elimination." Neither risks nor defects can be 100% eliminated, they can only be mitigated.
    Are you a fan of the Myst games? Check out my Mod at http://www.mystrock.com/
    Catch me on Twitter: twitter.com/zenbane
  • MorgrumMorgrum Posts: 1,646 Valuable Player
    Your experience means nothing Zen I already went over that using other products as examples.

    They would rather scream at the world instead of seeing reason.
    Especially mister im going to insult everyone who makes a valid point and cry that they are being belittled when someone calls out their B.S.


    WAAAGH!
  • john.zigmontjohn.zigmont Posts: 115
    Art3mis
    edited August 28


    Enjoy your rift I'm done with RD and QA for Oculus  products next purchase is Valve Index.

    My Vive, Samsung work with no problems and so did my two Rift CV1 I wish I never sold them.



  • ZenbaneZenbane Posts: 14,526 Valuable Player
    edited August 28
    I f you think IT world in fortune 500 is the same as QA for entertainment and electronics its not.

    Name one piece technology in the entertainment industry that was 100% perfect for 100% of all users globally. QA is worse for the consumer market than for Fortune 500 companies, because Fortune 500 companies have more control over the end-user's workstations. We lose those controls in the entertainment and electronics industry, thus making the results of QA less effective.

    Your talking about Risk management which really doesn't apply to customer electronics.

    I talked about both risk and defects, which very much applies. We're talking about the chance that a product will yield defects for a user. That's defined as a risk. And that chance is never reduced to 0% for all users, especially in the entertainment and electronics industry.


    I stand by what I said Rift-S wasn't there first headset and it shouldn't been released in current state.

    That's a change in wording compared to what was originally said. The Rift-S is the second PCVR headset by Oculus, but it is a first generation headset just the same.

    Are you a fan of the Myst games? Check out my Mod at http://www.mystrock.com/
    Catch me on Twitter: twitter.com/zenbane
  • ZenbaneZenbane Posts: 14,526 Valuable Player
    Enjoy your rift I'm done with RD and QA for Oculus  products next purchase is Valve Index.

    My Vive, Samsung work with no problems and so did my two Rift CV1 I wish I never sold them.

    Plenty of issues with all of the products you just listed over the past few years. You can check all the discussions around RMA and tech support on Reddit for each of them. To each their own!
    Are you a fan of the Myst games? Check out my Mod at http://www.mystrock.com/
    Catch me on Twitter: twitter.com/zenbane
  • Digikid1Digikid1 Posts: 2,035 Valuable Player


    Enjoy your rift I'm done with RD and QA for Oculus  products next purchase is Valve Index.

    My Vive, Samsung work with no problems and so did my two Rift CV1 I wish I never sold them.



    See ya. Watch that door though...


  • rednekcowboy77rednekcowboy77 Posts: 83
    Hiro Protagonist
    edited August 29

  • rednekcowboy77rednekcowboy77 Posts: 83
    Hiro Protagonist
    edited August 29
    Zenbane said:
    So, I waited 6 months to purchase the Rift-S but yet you criticize me for me being an early adopter???  Which is it? 

    You are still an early adopter after having waited 6 months. To avoid being an early adopter, you would have to wait a few years for the next generation version of the Rift-S. That's how early adoption works.

    One thing the Rift-S isn't there first product


    Rfit-S is a first gen product, since it is a completely revamp of the Rift and, more importantly, was designed by an entirely different company.
    Seriously???  6 months is a lifetime when it comes to tech.  Not sure where you get your information from but 6 months after a COMMERCIAL release is not an early adopter by any stretch, shape or form!!  Also, according to @Morgrum 6 months is the precise time to wait not to be considered an early adopter--which I actually agree with.  An early adopter would be considered someone who is in beta or bought it on release.  After this amount of time, anything missed in QA should either have a resolution or been completely dealt with by now.

    And while the Rift-S has differences than the Rift, it is a second gen iteration of the Rift Family.  If it was not, it would be called the Rift 2.  It's an upgraded version of the original, not a different product line altogether.  The tracking is better, the resolution is a little higher (not that it matters as most games aren't high-res anyways--unless ur watching porn lol) but it still uses the exact same software and backbone as the original Rift.  It is not a next-gen system.

    https://www.roadtovr.com/oculus-explains-timing-rift-2-rift-pro/

    "With last month’s announcement of the Rift S, it became clear that Oculus was not ready to deliver a ‘Rift 2’, and instead opted to focus on making the existing Rift experience easier to use"

    FYI, at any rate, it's not a hardware issue whatsoever, the problem is the software 100%, which has been around for years.  Oculus really needs to give up on the requirement to run Oculus home in order to use the headset.  It's absurd.

    Don't get me wrong, it is a major improvement but the holy grail, it definitely is not.  I expect issues with tech and don't mind dealing with bugs, what I object to is that every single time someone posts an issue anywhere here or on reddit, they get slammed by either people outright attacking them or people saying "I have no issues with mine, I don't know what your problem is" and get outright hostile about it.  This makes getting help or finding solutions almost impossible because every single thread gets overrun with this garbage.  Then, on top of that, Oculus support directly is pretty much completely and utterly useless, providing nothing more than basic troubleshooting steps for every single issue, no matter what it is.  After several emails (which take forever to get responses to--if you even get one) the only suggestion is to RMA the headset and the original issue never gets fixed so when you do actually do the RMA, you still end up with the same issue when you receive the new headset.
  • dburnedburne Posts: 2,716 Valuable Player
    It has been three months...
    Don

    EVGA Z390 Dark MB | I9 9900k| EVGA 2080Ti FTW3 Ultra |32 GB G Skill 3200 cl14 ram | Warthog Throttle | VKB Gunfighter Pro/MCG Pro grip | Crosswind Pedals | EVGA DG 87 Case| Rift S | Quest |
  • john.zigmontjohn.zigmont Posts: 115
    Art3mis
    edited August 29
    Here what I have to say,  stated in the link below, read the link and you tell me this growing pains of  a new product what BS.

    Everyone is expert and help is non-exist in the forums and Customer Service. At this point I will hold on to Rift-S for Stormland and after that NO MORE OCULUS PRODUCTS or Software from the Oculus store.

    This is my last post in the forums.



This discussion has been closed.