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Can you use Oculus store credit and pay the rest with a credit card for the Oculus Quest?

JibreelKJibreelK Posts: 1
edited July 2019 in Support
I have a $5 oculus store credit from being new to Oculus and buying an Oculus Quest. I want to buy Virtual Desktop but it won’t let me add the store credit and pay the rest from a credit card. I appreciate if someone could help me because I’m really lost. 


  • OculusSupportOculusSupport Posts: 1,152 Oculus Staff
    Hi @JibreelK I'm sorry to hear that you're having problems with adding your store credit. Please contact support at so we can help you with this. Make sure to include a picture of the credit notification you recevied. As well please provide the username/alias, the full name, and the email address of your Oculus account as well. You can double check your account info by signing into our website here Thanks! -Rick
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