Tracking loss

Yobiwan29

Hi,
I've got some tracking issues with the headset. The display turns occasionnally to black for a second and then guardian boundaries appear. it's very short, maybe 2 sec all in all. I used to have tracking loss before the last update, but less often and I returned to the home. Now it's more often and BoxVR is concerned, which one was running fine before. I tried to change lighting, factory reset... Nothing help.

dodob19

Happened to me a couple of times in Beat Saber today in about 2 hours of play: screen goes black for 1-2 seconds. Game came back and I didn't seem to have missed any beats/notes/boxes. Didn't see the guardian pop up.

cmundy79

It’s a known issue with the CV1. The latest update broke tracking. I confirmed this by opening a support ticket with oculus. They’re looking into it but don’t have an eta.

VRBabe14

That explains why I keep getting booted back to home

VCRRepairman

cmundy79 said:

It’s a known issue with the CV1. The latest update broke tracking. I confirmed this by opening a support ticket with oculus. They’re looking into it but don’t have an eta.

The OP isn't talking about the Rift. They're talking about the Quest. I had this problem too until I had to do a factory reset. Did you sideload anything? I wonder if some apps have memory leaks or something that the OS can't handle. 

VRBabe14

@VCRRepairman update 7 is based off the rift s update as it fixes rift s, go, and quest tracking too. If the rift s is having issues so will the others because its the same code. The rift s uses the same tracking inside out.

JohanTEA

I have the same issue as well, version 333700.3780.0 installed. The black flip to guardian and back happens about once each 20 minutes or so for me.

Yobiwan29

Support asked me to decrease the Guardian sensitivity in settings. Doesn't matter what I set, black screen again. Very few since the factory reset, but the issue is not solved so far.

JohanTEA

My tracking also drifts/moves quite a bit. See here, quite noticeable at 15s in.

In my opinion the guardian boundary should stay fixed where I marked it, but it doesn't.

Do you guys experience this as well?

Yobiwan29

VCRRepairman said:

cmundy79 said:

It’s a known issue with the CV1. The latest update broke tracking. I confirmed this by opening a support ticket with oculus. They’re looking into it but don’t have an eta.

The OP isn't talking about the Rift. They're talking about the Quest. I had this problem too until I had to do a factory reset. Did you sideload anything? I wonder if some apps have memory leaks or something that the OS can't handle. 

Nothing sideloaded here.