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Incredible instability

Pic0oPic0o Posts: 35
Brain Burst
edited August 2019 in Oculus Rift S and Rift
I have been trying to be patient and previously had a workable to good experience on the Rift S headset, up until the 'static flash fix' released.  First few days, I started to get the black screen issue on starting VR but the audio continued to work fine.

Normally, unplugging the headset out and back in worked to have a stable session, but that has changed in the last week since 2019-07-29.  Now things are quite worse, functionality-wise.

Jump to current, I have to lottery start, stop and restart the OVR service just to maybe, get Home to load.  Then if it does load like last night, my hand tracking is not registering at all, or the hands are modeled away from the normal location near your body they would map to.  I have been playing in the same physical environment.

Also of note, the 'static' flashes are clear but if I have my hand anywhere near the USB data cable insert on the headset, I see snow like static in my visuals, but not the full static flash, more like the artifacts people would see if overclocking a graphics card to hard.  Granted in the case of the headset, it seems to be because static flashes and the connection slightly moves.

I am on public test release and was doing well on a Rift S before the more recent patches of 1.39 deployed.  After I had done the most recent firmware flash, the white flashes a stopped but to be completely honest I would have rather had the white flashes than the utterly unstable means to even load VR content, I have now. I can send logs but I would really like to avoid publicly uploading them to these forums.  They give away a ton of operational OS Details and environmental info.

I am in an illuminated lit room currently and was able to get the Stuck Hands coordinates yet rotation works.
Extra info:  Last night when I loaded up once, it spawned me below the floor as hand location did not work.  If spawned in Home below the floor, you get logic errors trying to interact with home windows.
Also in Steam VR playing Skyrim also had the same bound hands but rotation only worked.  Hand movement had them bound in the coordinates as shown in screen capture.


Comments

  • sraurasraura Posts: 590
    Trinity
    May I ask why there is "disconnect hdmi" on the tag list? You haven't connected rift s to that with some adapter?
  • Pic0oPic0o Posts: 35
    Brain Burst
    Oh sorry about that. hdmi added to auto-tag. No adapters in use. (Editing off HDMI tag, pardon auto populate field)
    GeForce 1080 TI in use on Asus Hero IX Motherboard. DDR4 @ 3200. Driver GPU 431.60.

    I updated graphics driver after issue started. I had been using version 430.86 when issue started.
    Window 10 OS Version:                10.0.17763 N/A Build 17763

  • sraurasraura Posts: 590
    Trinity
    edited August 2019
    Pic0o said:
    I have been trying to be patient and previously had a workable to good experience on the Rift S headset, up until the 'static flash fix' released.  First few days, I started to get the black screen issue on starting VR but the audio continued to work fine.

    Normally, unplugging the headset out and back in worked to have a stable session, but that has changed in the last week since 2019-07-29.  Now things are quite worse, functionality-wise.

    Jump to current, I have to lottery start, stop and restart the OVR service just to maybe, get Home to load.  Then if it does load like last night, my hand tracking is not registering at all, or the hands are modeled away from the normal location near your body they would map to.  I have been playing in the same physical environment.

    Also of note, the 'static' flashes are clear but if I have my hand anywhere near the USB data cable insert on the headset, I see snow like static in my visuals, but not the full static flash, more like the artifacts people would see if overclocking a graphics card to hard.  Granted in the case of the headset, it seems to be because static flashes and the connection slightly moves.
    Before going down to steps below, update you windows to latest version. This might be the cause as Oculus recommended installing window 10 update 1903 before installing Oculus app 1.39.
    If that didn't fix the issue...
    You should not get any snow by touching your "Rift S"-cable. If this happens when you jiggle the end which is connected to HMD, would recommend checking the that the connector is seated properly. If that happens anywhere else on the cable, would recommend contacting oculus support and they probably send you new cable.
    Can not really thing anything else what could be causing this. Maybe bad PSU, but that is rather far fetched. Maybe worth checking if it is old.
  • Pic0oPic0o Posts: 35
    Brain Burst
    edited August 2019
    Thank you for your suggestions.  Turned out so far, unseating and reseating the cable at my headset connection has me able to play again.  I still have the bout with black screens, but now at least VR works again along with my hands registering on X, Y, Z coordinate axis', instead of being stuck in place an only rotating.
    When I touch the cable now, I also do not get that short static noise. :)

    I checked my eventlogs for when I had the peak of issues.  I saw some Nvidia driver messages but only the one time.  None yet since but I do see a frequent recurring event in my logs with EventType 0, as quoted below:
    The description for Event ID 0 from source OVRServiceLauncher cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

    If the event originated on another computer, the display information had to be saved with the event.

    The following information was included with the event:

    [ProcessWatcher] Unable to create ACL for redist launch event. LastError = 0x0 (0): The operation completed successfully.


    I just played some Skyrim for a few minutes without issue.  Black screen random lottery issues exist but at least I can use headset again, having reseated my cable, at the headset.

    Just for reference I did check my power supply voltages with HW monitor and none of them were dipping below spec.  I get why you mentioned it as a possible issue though.
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