My refund request on beat saber was confirmed and the money I spent isn’t anywhere. — Oculus
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My refund request on beat saber was confirmed and the money I spent isn’t anywhere.

ManiacFormulaManiacFormula Posts: 2
NerveGear
The $30 I spent on the game isn’t in my bank account, and I can’t find a “wallet” in the oculus app that my $30 would be in.

Answers

  • Digikid1Digikid1 Posts: 1,984 Valuable Player
    Sorry but this is an issue that you will have to take to Oculus Support.  These forums are not support.


  • ManiacFormulaManiacFormula Posts: 2
    NerveGear
    I didn’t want to take this to support because I thought I was looking in the wrong place, does it normally go back into your bank account?
  • OmegaM4NOmegaM4N Posts: 493
    Trinity
    edited August 5
    How did you pay it, if you paid for it via credit card or visa than the payment will be refunded back that way, and it can take up to three working days to appear.
  • falken76falken76 Posts: 2,807 Valuable Player
    It can actually take up to 9 business days.  At least according to another thread where another user was throwing a temper tantrum about refunds.
  • SkScotcheggSkScotchegg Posts: 1,162
    Wintermute
    The real question is...why would you refund Beat Saber?  ;)
    UK: England - Leeds - - RTX 2080 - Make love, not war - See you in the Oasis!
  • Digikid1Digikid1 Posts: 1,984 Valuable Player
    The real question is...why would you refund Beat Saber?  ;)
    Ditto. It’s an excellent game. 
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