Hopefully the problem will soon be history:https://www.reddit.com/r/ValveIndex/comments/cqsids/my_new_controllers_are_perfect_all_the_clicks/Several users have gotten advance RMA meaning that Valve will ship new controllers first, so faulty controllers don't need to be returned, before new ones arrive.
I returned my Rift S after just a week due to all the problems at launch and I will not be purchasing a Valve index mainly due to glare. The controller problem doesn't sound good either, but my main issue is glare even if there is a way around the controller problem. We have lenses now that can prevent glare to some degree, so why didn't Valve use these lenses.
Just throwing my .02 I really enjoy the Index controllers (huge step up from HTC wands) this clicking on the thumbstick is really nothing to my main complaint. My issue is the actual LOCATION of the thumb stick.. it needs to be switched with Valves silly useless touch pads. It would feel soo much more natural if they were in the (imo) proper spot.
For one thing the Touch controllers are much lighter.
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