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Prime Video VR not available for installation

jsbienjsbien Posts: 14
NerveGear
I can see it in the WWW shop, but the only option is adding to the wish list, which does not work. Despite the messae "Dodano do listy życzeń" ("Added to the wish list"), it is not visible on the wish list. Moreover it is not visible in all when the shop is accessed from the application or the device.
As my 7-days free Prime trial period is running out, I will appreciate very much your suggestions.

Comments

  • james6161james6161 Posts: 3
    NerveGear
    I Have the same Problem. I'm thinking it's just available in the US and the UK. I live in Canada 
  • jsbienjsbien Posts: 14
    NerveGear
    It probable, but quite strange for me, as Prime is available in Poland for some time already.
  • jsbienjsbien Posts: 14
    NerveGear
    Moreover I was informed about its availability by a mail from Oculus...
  • kojackkojack Posts: 5,601 Volunteer Moderator
    edited August 11
    From the Oculus Blog news announcement:
    Prime members in the US and the UK can grab a seat in their own personal theater to watch Prime Video Original movies

    I'm in Australia and its not available despite having amazon prime tv here (hell, my tv remote even has a dedicated amazon button).



  • TomCgcmfcTomCgcmfc Posts: 1,454
    Project 2501
    edited August 17
    Also in Australia and while I don’t see any Prime app my regular Prime subscription works fine with my Go’s Browser in desktop mode.

    Only thing I cannot do with Go is move the video timeline.  Not a big deal for me.

    Edit; Since the latest Oculus browser update this no longer works for me.  Have to wait for the Prime app to be made available in Australia.

    Custom built gaming desktop; i9 9900k (water cooled) oc to 5ghz, gtx 1080 ti (from my old AGA), 32 gb 3000hz ram, 1 tb ssd, 4 tb hdd.  Asus  ROG Maximus xi hero wifi mb, StarTech 4 port/4 controller sata powered usb3.0 pcie card, Asus VG248QE 1080p 144hz gaming monitor, Oculus Rift cv1 w/2x sensors. Vive Cosmos, currently work in progress.

  • jsbienjsbien Posts: 14
    NerveGear
    The Oculus support brought my attention to https://www.oculus.com/blog/watch-amazon-prime-video-in-vr-now-available-on-oculus-quest-oculus-go-and-gear-vr/?locale=en_US stating explicitely (but in the second paragraph...) that the application is available only in USA and UK. I think it should be mentioned on the store application page. If you wish, you can vote for https://oculus.uservoice.com/forums/918559-oculus-go/suggestions/38355295-amazon-prime-video-application-should-be-available.

    Using the Go's browser would be a solution, but it doesn't work for me, i.e. nothing happens when I select "Play". BTW, I assume "tryb komputerowy" is the Polish translation of "desktop mode" - selecting it seems to have no effect and I was unable to find any description of the mode in the Internet.


  • TomCgcmfcTomCgcmfc Posts: 1,454
    Project 2501
    edited August 17
    jsbien said:
    The Oculus support brought my attention to https://www.oculus.com/blog/watch-amazon-prime-video-in-vr-now-available-on-oculus-quest-oculus-go-and-gear-vr/?locale=en_US stating explicitely (but in the second paragraph...) that the application is available only in USA and UK. I think it should be mentioned on the store application page. If you wish, you can vote for https://oculus.uservoice.com/forums/918559-oculus-go/suggestions/38355295-amazon-prime-video-application-should-be-available.

    Using the Go's browser would be a solution, but it doesn't work for me, i.e. nothing happens when I select "Play". BTW, I assume "tryb komputerowy" is the Polish translation of "desktop mode" - selecting it seems to have no effect and I was unable to find any description of the mode in the Internet.


    Not sure why going to desktop mode does not allow you to use Prime.  Maybe start and sign into Google and try to access Prime from there and sign into your Amazon/Prime account.  These are the instructions I got ~1 year ago and they still seem to work fine.  Do you have Prime working ok on your PC and/or your TV with a Firestick?

    https://www.youtube.com/watch?v=swJMMh_5Qbo

    Edit; Since the latest Oculus browser update this no longer works for me.  Have to wait for the Prime app to be made available in Australia.

    Custom built gaming desktop; i9 9900k (water cooled) oc to 5ghz, gtx 1080 ti (from my old AGA), 32 gb 3000hz ram, 1 tb ssd, 4 tb hdd.  Asus  ROG Maximus xi hero wifi mb, StarTech 4 port/4 controller sata powered usb3.0 pcie card, Asus VG248QE 1080p 144hz gaming monitor, Oculus Rift cv1 w/2x sensors. Vive Cosmos, currently work in progress.

  • jsbienjsbien Posts: 14
    NerveGear
    Thanks for the link, I will analyse the video and the comments. A quick test shows that when I select "Play" the URL changes to "intent:////app.primevideo.com/watch..." both in desktop and non-desktop mode. Perhaps this is the culprit?
    I use Prime on PC, just started the free trial.
  • jsbienjsbien Posts: 14
    NerveGear
    A partial success: when logging to amazon.com I can play some Prime video (perhaps demos for watching abroad?) but I cannot access my Prime account; moreover I'm not impressed by the quality. When logging to amazon.de I'm requested to subscribe to Prime...
    As my free trial just ends, I give up the attempts to watch Prime on Go.
  • TomCgcmfcTomCgcmfc Posts: 1,454
    Project 2501
    edited August 17
    Ya, I am now also having problems using Amazon Prime Video on my Go.  I have a full subscription and it works well with my TV (firestick), PC, and iPhone. 

    Seems to now need a Prime Video App for the Go which is not currently available in Australia.  Pity because I used to enjoy watching TV and movies on my Go.

    I'm going to contact Amazon and ask them to see if they can fix this.

    Edit; I have contacted Amazon Prime customer support and asked them when this app will be available outside US and UK.  I'll let you know what they say.

    Custom built gaming desktop; i9 9900k (water cooled) oc to 5ghz, gtx 1080 ti (from my old AGA), 32 gb 3000hz ram, 1 tb ssd, 4 tb hdd.  Asus  ROG Maximus xi hero wifi mb, StarTech 4 port/4 controller sata powered usb3.0 pcie card, Asus VG248QE 1080p 144hz gaming monitor, Oculus Rift cv1 w/2x sensors. Vive Cosmos, currently work in progress.

  • jsbienjsbien Posts: 14
    NerveGear
    I will appreciate the information you will get from Amazon.
  • TomCgcmfcTomCgcmfc Posts: 1,454
    Project 2501
    jsbien said:
    I will appreciate the information you will get from Amazon.
    It's been 10 days and Amazon has still not got back to me about all this.  Normally their CS is better than this.

    Custom built gaming desktop; i9 9900k (water cooled) oc to 5ghz, gtx 1080 ti (from my old AGA), 32 gb 3000hz ram, 1 tb ssd, 4 tb hdd.  Asus  ROG Maximus xi hero wifi mb, StarTech 4 port/4 controller sata powered usb3.0 pcie card, Asus VG248QE 1080p 144hz gaming monitor, Oculus Rift cv1 w/2x sensors. Vive Cosmos, currently work in progress.

  • TomCgcmfcTomCgcmfc Posts: 1,454
    Project 2501
    Update;  I finally did get a response from Amazon that did not really help.  I sent them negative feedback regarding this silly policy to only have the current Prime Go App only available in US and UK, esp. since I actually bought my Go through Amazon.  This was their response BTW;

    Thank you for contacting Prime Video.

    At this time, Prime Video is currently not available on Oculus Go in Australia. I am sorry for the inconvenience.

    We are continually working with our partners to add more devices soon.

    Custom built gaming desktop; i9 9900k (water cooled) oc to 5ghz, gtx 1080 ti (from my old AGA), 32 gb 3000hz ram, 1 tb ssd, 4 tb hdd.  Asus  ROG Maximus xi hero wifi mb, StarTech 4 port/4 controller sata powered usb3.0 pcie card, Asus VG248QE 1080p 144hz gaming monitor, Oculus Rift cv1 w/2x sensors. Vive Cosmos, currently work in progress.

  • ravibhureravibhure Posts: 1
    NerveGear
    Prime Video on quest missing in India :/ loosing million hits and business
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