At a loss for words and ideas.
Tried to return my Oculus Quest that I purchased online at store at Topanga Canyon, CA.
Lady at desk won't accept return because serial number on device doesn't match on box.
Online research tells me it's supposed to be this way, that a bundle is supposed to have different serial # on the individual devices. Either way, obviously I know that I didn't try to scam them but I how am I even supposed to argue this?
Best Buy is literally scamming me out of $400+ dollars, when the only reason I purchased it is because of the option to return. I am within the 14 day window (although that is running out fast).
Requesting help with this issue, thank you.
(Also posted on Reddit and Best Buy forums)