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MSI Laptops keep having black screen issues with the last Oculus and Nvidia updates

AupumaAupuma Posts: 3
NerveGear

Hi, 3 months ago, when the Rift S was released, I had many problems connecting my Rift S to my MSI laptop, black screen issues all around. I could only solve it by downgrading the Nvidia driver to the 417.77.

However, two weeks ago I downloaded the last update (431.60) and the issues came back. Now with the No Mans Sky VR release, I want to have the latest updates installed, in order to have the best performance as possible, but the black screen issues makes it impossible to play. (I also have Oculus 1.39 and latest Windows update)

There are many other users with MSI laptops and the same problems, as this NVIDIA forum thread shows. We need someone at Oculus/Nvidia/MSI to fix it ASAP, please!

Comments

  • sraurasraura Posts: 590
    Trinity
    edited August 2019
    You guys should but pressure to MSI as they are the ones who are responsible about their devices. In this case they are responsible about providing users with drivers, which enable features what they have promised to deliver with the product. Is full Oculus compatibility one of those features? Not likely. Did they advertise/sell the device so, that customer might believe that VR compatibility exists also with the latest generation HMD's? Possibly. In the end it might be that they get away by saying "it works fully with Oculus Rift, but not necessarily with Rift S". I hope this is not the case.
  • tcgamer525tcgamer525 Posts: 18
    NerveGear
    Am having the same issue that you are having here.

    I own a MSI laptop as well and i wanted to play the new no mans sky update with the new driver. but when i update the driver i have the black screen issue as well.

    The only fix i found for this is to downgrade the driver to the last version, but in doing so, causes me not to be able to play the new no mans sky update :(

  • tcgamer525tcgamer525 Posts: 18
    NerveGear
    Found something else that seems interesting.
    when i try and delete the old drivers with DDU. it dose not fully work, my old drivers keep appearing. Is this because of MSI as well?
  • TomCgcmfcTomCgcmfc Posts: 1,854 Valuable Player
    Found something else that seems interesting.
    when i try and delete the old drivers with DDU. it dose not fully work, my old drivers keep appearing. Is this because of MSI as well?
    Happens to me sometimes as well.  I think it's a win10 update thing for me.  When you start DDU (preferably in Safe mode) there is a ddu option to stop windows updates.  Also I've found it best to turn wifi off (plane mode) as soon as your pc reboots and only turn it back on once you have installed your new nvidia drivers.

    Custom built gaming desktop; i9 9900k (water cooled) oc to 5ghz, gtx 1080 ti (from my old AGA), 32 gb 3000hz ram, 1 tb ssd, 4 tb hdd.  Asus  ROG Maximus xi hero wifi mb, StarTech 4 port/4 controller sata powered usb3.0 pcie card, Asus VG248QE 1080p 144hz gaming monitor, Oculus Rift cv1 w/2x sensors, Vive Pro, Vive Cosmos, Vive Wireless.

  • tcgamer525tcgamer525 Posts: 18
    NerveGear
    TomCgcmfc said:
    Found something else that seems interesting.
    when i try and delete the old drivers with DDU. it dose not fully work, my old drivers keep appearing. Is this because of MSI as well?
    Happens to me sometimes as well.  I think it's a win10 update thing for me.  When you start DDU (preferably in Safe mode) there is a ddu option to stop windows updates.  Also I've found it best to turn wifi off (plane mode) as soon as your pc reboots and only turn it back on once you have installed your new nvidia drivers.
    Hey i tried your method and my old drivers did not show up again but am still having the same issues with my vr headset on the latest driver version

    Thanks for the help tho
  • tcgamer525tcgamer525 Posts: 18
    NerveGear
    just so you guys know my specs are 

    Intel 8 GEN CORE i7-8750H
    Nividia GEFORCE GTX 1060
    6GB GDDR5
    16GB DDR4 - 2666MHz
    256GB SSD + 1 TB HHD

  • TomCgcmfcTomCgcmfc Posts: 1,854 Valuable Player
    Maybe try nvidia driver 430.86.  This seems to be the most stable for me right now.

    Custom built gaming desktop; i9 9900k (water cooled) oc to 5ghz, gtx 1080 ti (from my old AGA), 32 gb 3000hz ram, 1 tb ssd, 4 tb hdd.  Asus  ROG Maximus xi hero wifi mb, StarTech 4 port/4 controller sata powered usb3.0 pcie card, Asus VG248QE 1080p 144hz gaming monitor, Oculus Rift cv1 w/2x sensors, Vive Pro, Vive Cosmos, Vive Wireless.

  • tcgamer525tcgamer525 Posts: 18
    NerveGear
    TomCgcmfc said:
    Maybe try nvidia driver 430.86.  This seems to be the most stable for me right now.
    Is that Driver stable for the New no man sky update? 
  • TomCgcmfcTomCgcmfc Posts: 1,854 Valuable Player
    Worked ok for me.

    Custom built gaming desktop; i9 9900k (water cooled) oc to 5ghz, gtx 1080 ti (from my old AGA), 32 gb 3000hz ram, 1 tb ssd, 4 tb hdd.  Asus  ROG Maximus xi hero wifi mb, StarTech 4 port/4 controller sata powered usb3.0 pcie card, Asus VG248QE 1080p 144hz gaming monitor, Oculus Rift cv1 w/2x sensors, Vive Pro, Vive Cosmos, Vive Wireless.

  • tcgamer525tcgamer525 Posts: 18
    NerveGear
    alright ill try it out 
  • tcgamer525tcgamer525 Posts: 18
    NerveGear
    i tried it with 430.86 it was clear for a little bit then it still went to black. 
    thanks for the idea tho.

    am thinking its something with the msi computer itself, because it seems to only work with the one driver that my computer automatically downloads. and the other wired thing is i only have this problem with the vr. i can play games with the new drivers without any issues.

    so as far as know its just oculus fighting with the MSI computer
  • sraurasraura Posts: 590
    Trinity
    As I said... is known issue with many MSI laptops... you should put pressure to MSI if you want updated working drivers to that...
  • Digikid1Digikid1 Posts: 2,074 Valuable Player
    ALWAYS use the drivers from MSI DIRECTLY. Never the ones from Nvidia. Only the MSI one know how to do the HDMI Switch properly. 
  • tcgamer525tcgamer525 Posts: 18
    NerveGear
    sraura said:
    As I said... is known issue with many MSI laptops... you should put pressure to MSI if you want updated working drivers to that...
    Already have and i haven't got a response yet  
  • tcgamer525tcgamer525 Posts: 18
    NerveGear
    Digikid1 said:
    ALWAYS use the drivers from MSI DIRECTLY. Never the ones from Nvidia. Only the MSI one know how to do the HDMI Switch properly. 
    ill try that next thank you
  • sraurasraura Posts: 590
    Trinity
    Yep... https://www.msi.com/support/download/ is the driver source for MSI laptops - unless you want to use default windows drivers.
  • tcgamer525tcgamer525 Posts: 18
    NerveGear
    alright the problem is on there website they only have the old drivers "the only one i have currently downloaded in my laptop" and the website recommends to go to nvidias website to get latest drivers so, no luck there.
    thanks for the idea tho
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