Can't Add Credit Card — Oculus
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Can't Add Credit Card

lincoln2lincoln2 Posts: 1
NerveGear
I am unable to add ant method of payment to my account so I cant load content. Anyone know the fix?

Comments

  • OculusSupportOculusSupport Posts: 334 Oculus Staff
    Hey @lincoln2, I'm sorry to hear you're having problems adding a payment method. There are a few things that you can try. Please try adding a payment method through our website here https://secure.oculus.com/my/payment-methods/. If possible, please try a different network connection and/or device. Sometimes restrictions on a network can prevent a payment method from being added. If you have another payment method, please try that as well. Also, double-check with your financial institution isn't placing any restrictions on Oculus purchases. If you're still having issues, please contact support at https://support.oculus.com so we can investigate further. Thanks! -Rick
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