Oculus left eye disfunction tripping hard. I'm desperate for any clue. — Oculus
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Oculus left eye disfunction tripping hard. I'm desperate for any clue.

ZiassanZiassan Posts: 1
NerveGear
Hello,

Since 2 days I have a very weird disfunction in my Oculus. I crawled the web since then with not a single result being similar. Here is how it looks "inside" the left eye : http://puu.sh/EpLmx/0247ce11a6.jpg

Obviously I tried with different cables, replugged cables, changed port, restarted many things, to no avail.

Symptoms :

First thing to notice, this buggy left eye is on by itself. As soon as I start the oculus service/software, it lights up to show the picture above, while the other eye is still off as it should be : http://puu.sh/EpLc9/6898640bbe.jpg

If I just plug the device without starting oculus service/software, the light is orange and no eye is light up, as expected : http://puu.sh/EpLgb/39deb59627.jpg

I noticed there is some sort of rainbow reflection on the faulty eye, and never on the good one : http://puu.sh/EpLjd/8543fad5f3.jpg

Ideas :

I'm decently tech savy, however I'm not very knowledgeable about the insides of an Oculus.

I thought it may be a problem with the lens at first, but it may be more somewhere under it. I doubt I can make the warranty works at all, so I thought I could maybe unscrew the whole thing and try to see if something is wrong under there. I could also try to replace the lens but I can't find any spare lens being sold (I'm in France).

I'm a bit desperate at this point, and I'd welcome any help.

Comments

  • parsecnparsecn Posts: 55
    Hiro Protagonist
    I would reach out to Oculus support first, to be certain that the HMD is definitely not under warranty - you should have two years in the EU. If it's out of warranty and you are game, there are tear-down tutorials and videos which should make your life easier: 

    https://www.ifixit.com/Teardown/Oculus+Rift+CV1+Teardown/60612


    Also, Oculus support might have seen this fault before and can advise. YMMV with response time and depth of knowledge but it's certainly worth asking what support thinks before tearing the thing down. Similar
    see https://forums.oculusvr.com/community/discussion/36804/left-eye-screen-flickered-then-went-black


  • NetheriNetheri Posts: 229
    Nexus 6
    edited October 8
    I had something similar with my set about an year a go. Leave Oculus desktop app on and leave the HMD just be for at least for an hour (or less,  if the problem goes away before that). This fixes it, if it's an Oculus server problem regarding the HMD's check from the servers. 
    i7-8700K@4.9GHz, Gigabyte 2080 Gaming OC, Corsair 32gb 3000MHz@3100MHz DDR4, ROG Strix Z370 H Gaming, 2 x Inateck 4 port USB 3.0 cards.
    Natively Homeless (2.0) Dash, it's a working victory!
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