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The left headphone doesn't work

RonEyalRonEyal Posts: 33
Brain Burst
The left headphone doesn't work in my rift cv1 
I tried to take him out and put it again, reset the oculus app, try to update windows or my graphic card in Nvidia app nothing works for me
What should I do 

Comments

  • lensmandavelensmandave Posts: 294
    Nexus 6
    Try swapping over the right and left ear pieces. Then you will know if it is the actual earpiece that is faulty. If it is faulty you can get a replacement (free if it is under warranty ). 
    Intel Core i7 6700K @ 4.5GHz. Asus-Z170-PRO MB
    CORSAIR H105 HYDRO CPU COOLER.
    NVIDIA GeForce GTX1080ti. 16GB DDR4 2666MHZ HYPERX SAVAGE.
    SAMSUNG M.2 SSD 128GB SM951 Boot Drive. SAMSUNG SSD 500GB EVO Working Drive.
    Windows 10  64bit Professional
  • RonEyalRonEyal Posts: 33
    Brain Burst
    Try swapping over the right and left earpieces. Then you will know if it is the actual earpiece that is faulty. If it is faulty you can get a replacement (free if it is under warranty ). 
    When I swap over the right and left ear pieces still the left earpiece didn't work 
  • lensmandavelensmandave Posts: 294
    Nexus 6
    Intel Core i7 6700K @ 4.5GHz. Asus-Z170-PRO MB
    CORSAIR H105 HYDRO CPU COOLER.
    NVIDIA GeForce GTX1080ti. 16GB DDR4 2666MHZ HYPERX SAVAGE.
    SAMSUNG M.2 SSD 128GB SM951 Boot Drive. SAMSUNG SSD 500GB EVO Working Drive.
    Windows 10  64bit Professional
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