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Yellow Exclamation Mark

firefighter841firefighter841 Posts: 9
NerveGear
Oculus please fix this.  It did not do this in 1.39.  I use VR exclusively for SimRacing and I cannot run my SimRacingApps program and pull them out any longer.

Comments

  • NetheriNetheri Posts: 378
    Trinity
    Also leave them a headsup through the feedback option in Desktop app and vote the fix in the uservoice feedback system! I have this same problem. Usually panel pullout works from 1st monitor but the using anyhing 2nd monitor is possible using only the fullscreen pin.
    [email protected] 5/4.9GHz, ASUS Rog Strix 2080 Super OC , Corsair 32gb 3000MHz DDR4, ROG Strix Z370 H Gaming, 1 x Inateck 4 port USB 3.0 card, 2x3.1 USB, 6x3.0 USB on mobo, 1x USB-C on G-card.
    Natively Homeless (2.0) Dash, it's a working victory!
  • firefighter841firefighter841 Posts: 9
    NerveGear
    still doesnt work even after the most recent updates
  • NetheriNetheri Posts: 378
    Trinity
    No it doesn't. :/ However the devs are looking at least my logs about that and the almost certain lag in Home every time it's started and needs to restart.
    [email protected] 5/4.9GHz, ASUS Rog Strix 2080 Super OC , Corsair 32gb 3000MHz DDR4, ROG Strix Z370 H Gaming, 1 x Inateck 4 port USB 3.0 card, 2x3.1 USB, 6x3.0 USB on mobo, 1x USB-C on G-card.
    Natively Homeless (2.0) Dash, it's a working victory!
  • NetheriNetheri Posts: 378
    Trinity
    Ok. I'll think i'll paste this reply from Oculus support about this problem. What they basicly say here is that there is no fault in their code, it's customers fault with it's PC and the remedy is to re-install Windows in the PC in which everything else works as it should:

    "Hello again <Name>,

    Thanks for getting back to me.

    Our engineers took a look at your logs and determined that this issue was due to something within the PC. As we're unable to determine what that is or resolve it via the troubleshooting already offered, it would appear to be a general PC issue. Oculus Support would only be equipped to assist with Oculus issues. Other users with similar issues may also have issues with their PC.

    If you continue to experience this behavior after you've performed a clean reinstall of Windows, please let me know. I'll be happy to continue to assist you!

    Kind regards,

    Tyver
    AR\VR Support"


    What really made me almost laugh was the "this issue was due to something within the PC" and "appear to be a general PC issue". Yeah, there's this Oculus software, which is not working right.  :D After this answer i saw it almost pointles to contact Oculus support about any software related issue, only contacting them about a hardware if something.

    [email protected] 5/4.9GHz, ASUS Rog Strix 2080 Super OC , Corsair 32gb 3000MHz DDR4, ROG Strix Z370 H Gaming, 1 x Inateck 4 port USB 3.0 card, 2x3.1 USB, 6x3.0 USB on mobo, 1x USB-C on G-card.
    Natively Homeless (2.0) Dash, it's a working victory!
  • ohgrantohgrant Posts: 298
    Nexus 6
     Sounds like you reached the blame storming dept :) Great you're taking it so well. I could only imagine what they are going through right now, with both Rift-S and Quest selling out shortly after black Friday. 
    I see you have an Inateck card, I've seen several posts about people having issues with their driver, uninstalling it and letting windows install it's driver fixed it in many cases. Have you tried that?  
    Gigabyte  AB350 Ryzen 2700x, 16gb ddr 4 3200, 1080ti. Z800 HMD, DK1, DK2, CV1, Vive wireless, Quest, HP Reverb. Viewsonic 1080p 3D projector ASUS 3D vision monitor.  UAD Apollo interface, Yamaha studio monitors.  
  • NetheriNetheri Posts: 378
    Trinity
    edited January 13
    @ohgrant don't know for which one you answered fo but if to me: Only things attached to Inateck card (which by the way is Oculus recommended USB card) are Thrustmaster FF Wheel and wireless xbox 360 controller adapter. Believe me @ohgrant i've managed to solve Oculus software related problems all by myself or with the help of this forums or Reddit much much more than the Oculus Support has helped even if the hardware replacements are counted. Only today i found out a fix for one bug which was affecting the 1st start of the rig, only exclamation mark issue persists.

    Edit: also my 2nd major Rift problem came back, so i'm still on the "1st run still show, 2080 super oc headroom for Home2 1-2%, after restart from beta tab ->~70% headroom for Home2 and panel pullout exclamation mark"-club. 
    [email protected] 5/4.9GHz, ASUS Rog Strix 2080 Super OC , Corsair 32gb 3000MHz DDR4, ROG Strix Z370 H Gaming, 1 x Inateck 4 port USB 3.0 card, 2x3.1 USB, 6x3.0 USB on mobo, 1x USB-C on G-card.
    Natively Homeless (2.0) Dash, it's a working victory!
  • ohgrantohgrant Posts: 298
    Nexus 6
     Was responding to you, I mean the software driver for the USB card. I've been seeing that using the generic Windows driver instead of the Inateck driver. If you didn't manually install the OEM driver, you probably have the windows driver already installed. 
     I've been building and repairing since CPUs needed cooling, but Oculus and Steam VR still keep me on my toes and  get me scratching my head. One thing about PCVR, I've noticed is if you are not a technician when you start, you will certainly have to learn a lot of things just to keep it running. A long way from Plug and Play. 

     As far as the original OP, this is a user to user forum, support rarely even replies and recently their response to  everything is an apology, vague acknowledgement of the problem and their assurance they are working on it.       
    Gigabyte  AB350 Ryzen 2700x, 16gb ddr 4 3200, 1080ti. Z800 HMD, DK1, DK2, CV1, Vive wireless, Quest, HP Reverb. Viewsonic 1080p 3D projector ASUS 3D vision monitor.  UAD Apollo interface, Yamaha studio monitors.  
  • NetheriNetheri Posts: 378
    Trinity
    edited January 14
    @ohgrant Yeah i agree with you with the Inateck drivers. However on my case the Inatecks old drivers worked better with the card while back, when some of the Rifts rigs usb cables were attached to it. Oculus desktop app informed that the drivers were old, but they still worked better than Windows's generic drivers (EDIT: With the OTT tweaks). Now that any of the Rifts cables are not attached to it, i've just let the Windows to update the drivers to generic. 

    I also agree that if the plain having and using Windows based self built PC doesn't make you at least half a technician, the PCVR certainly takes care of the other half, at least the Oculus based does it. Can't say anything about SteamVR hardware, as i don't (yet) have Valve's headset. I've done few years of professional IT-help/servicedesk back in the days  and have maintained my own computers about 30 years, so some of the Oculus Supports answers just doesn't cut it. Yeah and Oculus really isn't interested about these forums, only real option to contact them is through support site (edit: or through uservoice site) or through feedback on desktop app. However , if the problem is something more than de-attached usb able or hdmi/dp cable, the problem always seems to be on customers PC and the way customer has built it, managed it etc. even when the only falsely working software on it is Oculus related..
    [email protected] 5/4.9GHz, ASUS Rog Strix 2080 Super OC , Corsair 32gb 3000MHz DDR4, ROG Strix Z370 H Gaming, 1 x Inateck 4 port USB 3.0 card, 2x3.1 USB, 6x3.0 USB on mobo, 1x USB-C on G-card.
    Natively Homeless (2.0) Dash, it's a working victory!
  • Umpa_PCUmpa_PC Posts: 537
    Nexus 6
    I have all but finished messing about with windows PC's, been there built and done that, I swapped to Mac for my day to day computing needs, but still needed a gaming rig, so I decided on an MSI Trident 3 because it looks like a gaming console, it was supposed to be VR ready (what ever that means), so when I decided to get a Rift S (after a little pain installing and updating) has worked perfectly ever since.  It has took all the updates and firmware fine.  My system is windows 10 Home Version 10.0.18362 Build 18362 and the oculus software is Oculus app version 13.0.0.198.463 (13.0.0.198.463).
    Now I am not posting this to piss you off, but it stands to reason if it works fine on my low end rig, then it must be a hardware/software conflict on your system, and it must be very difficult for the devs to troubleshoot. 
    If VR is important to you your going to need to start from scratch and find out which driver/device is causing you the issue.  They have said as much that your on your own with your issues.
    Oculus Rift S - Oculus Quest 128GB
    MSI trident 3 7RB-200UK Intel Core i5-7400 3 Ghz x2
    MSI GTX 1050 Ti (4GB) & MSI Aero GTX 1060 OC (6GB) & MSI Aero GTX 1070 OC 8GB
    16 GB RAM x2, 1TB HDD x2, 1TB SSD x2
    Windows 10 Home Edition Version 10.0.18363 Build 18363, Oculus version 15, Quest Version 15
    Fan Cooling by Zotac FireStorm - AfterBurner cause me problems.
  • NetheriNetheri Posts: 378
    Trinity
    edited January 14
    @Umpa_PC on my account, if everything worked on version 1.38 but not on the versions after that, and harware haven't changed during that period, how come it's my pc which is in fault, as every other thing works on in as it should? :D 

    Not to piss you off too, i know what i'm talking about.

    Edit: Also, you might not have issues yet (on your VR-rig) but i can assure you that there will be. No tmaybe tomorrow, not maybe next week, but there will be. And when you can't fix it by yourself with all the knowledge you have and the answer from the official support is "it's your own fault, our software is perfect", you might not think the same as above anymore.

    Also edit: VR really isn't _that_ important for me, that i would start from the scratch to figure out, what driver is to blame. If the system still, update after update just keeps doing the same bug and official statement from manufacturer is that it's just my fault, final result is to try other system. I know those also have their problems but maybe those are less annoying than the ones _I_ have and had on Oculus.  
    [email protected] 5/4.9GHz, ASUS Rog Strix 2080 Super OC , Corsair 32gb 3000MHz DDR4, ROG Strix Z370 H Gaming, 1 x Inateck 4 port USB 3.0 card, 2x3.1 USB, 6x3.0 USB on mobo, 1x USB-C on G-card.
    Natively Homeless (2.0) Dash, it's a working victory!
  • Umpa_PCUmpa_PC Posts: 537
    Nexus 6
    I understand why you feel the way you do, but put yourself in their shoes for a moment.  Whilst they should not invoke a compulsory update, they have - many users don't have a problem with it they have had a look and everything checks out their end.  Its no good moaning about it dude, its not going to solve the issue.  Your going to have to fix whatever is wrong with your PC.  Something has changed in the software that does not agree with YOUR PC, and you have to find out what it is, and perhaps then let others know what it was.  You can use this forum as a soap box to whine about it - or you can use it to fix the issue.   You have your answer from oculus s crap one - but thats life, be positive about it.

    Now it might be a hardware problem with the headset or your PC? more likely the software, so it should be fixable.  You might even have to do a complete re-install or more.  Either way it seems only the community are willing to help.

    I don't doubt you know what your talking about, but you still have to fix this.
    Oculus Rift S - Oculus Quest 128GB
    MSI trident 3 7RB-200UK Intel Core i5-7400 3 Ghz x2
    MSI GTX 1050 Ti (4GB) & MSI Aero GTX 1060 OC (6GB) & MSI Aero GTX 1070 OC 8GB
    16 GB RAM x2, 1TB HDD x2, 1TB SSD x2
    Windows 10 Home Edition Version 10.0.18363 Build 18363, Oculus version 15, Quest Version 15
    Fan Cooling by Zotac FireStorm - AfterBurner cause me problems.
  • NetheriNetheri Posts: 378
    Trinity
    Dude, i have fixed the software and hardware related problem conserning Oculus thingies couple years now. I'm long passed the fanb0y state of things. It definitely isn't end users who's payed from retail product to make testing and fixing of the system endlessly. And i'm not debating this even one more message more on my end. You have your opinion, i have my experience about it. 

    Also, it's pity that they are on the situation they are at the moment, but the end users haven't built the hardware or software which _should_ work with every end user and _customer_.
    [email protected] 5/4.9GHz, ASUS Rog Strix 2080 Super OC , Corsair 32gb 3000MHz DDR4, ROG Strix Z370 H Gaming, 1 x Inateck 4 port USB 3.0 card, 2x3.1 USB, 6x3.0 USB on mobo, 1x USB-C on G-card.
    Natively Homeless (2.0) Dash, it's a working victory!
  • Umpa_PCUmpa_PC Posts: 537
    Nexus 6
    Soap Box it is then.  Fair enough - only trying to help.
    Oculus Rift S - Oculus Quest 128GB
    MSI trident 3 7RB-200UK Intel Core i5-7400 3 Ghz x2
    MSI GTX 1050 Ti (4GB) & MSI Aero GTX 1060 OC (6GB) & MSI Aero GTX 1070 OC 8GB
    16 GB RAM x2, 1TB HDD x2, 1TB SSD x2
    Windows 10 Home Edition Version 10.0.18363 Build 18363, Oculus version 15, Quest Version 15
    Fan Cooling by Zotac FireStorm - AfterBurner cause me problems.
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