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Quest Link - Red X

jhaquo
Honored Guest
Hi,

I couldnt find any info about this. When you get a red X during the setup, is it a cable issue? Or a "not enough power" issue? I tried 4 different cable types (not the anker), and all give me a red X when trying to setup the quest.

Cheers
Jhaquo
19 REPLIES 19

teaston
Protege
Cable or socket. Have you used a USB 3.0 cable and plugged it into a USB 3 port?

jhaquo
Honored Guest
Yes, ports I used with my oculus rift (previous one that required usb3).

teaston
Protege
Have you tried restarting the quest PC and reinstalling the desktop app?

jhaquo
Honored Guest
Yes, and yes 😞

teaston
Protege
Strange. What graphics card do you have?

jhaquo
Honored Guest
gtx 1080

teaston
Protege
Has your Quest been fully updated to v11? Some people have got v11 but not got some of the new features like the different home environments and experimental features yet. 

Necaro
Explorer
I had the Red X when I plugged in the cable to my front USB 3 Ports. When I switched to the USB 3 Ports on the back of the computer, it worked. Perhaps that helps someone as well 🙂

jhaquo
Honored Guest
Yeah I am starting to fear I need a power usb hub.