I bought a Rift S two days ago. Every time I boot up my PC, I have a red circle in the device tab. It says connected but also « Oculus software restart required ».
To fix this, I have to unplug the USB cable of the Rift S and plug it back, then it works until the next reboot.
I also saw that when I don’t use it for a while and it goes to sleep, I have the same error. Sometime disconnecting the USB cable isn’t enought, I need to manually restart the oculus services.
Note that my drivers are all up to date.
On my motherboard, I have 6 x 3.0 USB ports.
4 of them are 3.0 gen 1 (Intel Z370). This problem happens on all of them. My Rift S is the only thing connected to these ports, nothing else.
2 of them are 3.0 gen 2 (ASMedia). The problem does NOT occurs on these ports BUT I have constant stuttering so I can't use them.
I tried to repair the installation, it didn't fix the problem.
any idea ?