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Error Code 31 in Device Manager

Hey everyone,

So I got an Oculus Rift S today. However, during setup, it won't detect the USB port. The port itself looks different than the other ports, and it's blue similar to all other USB 3.0 Ports I've seen. This is the error I get:

This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

The request is not supported.

I'm using an FX-6300 and an AMD Rx 480. Can anyone help solve this? Do I need to buy a PCI Expess Card?


(Also, I heard that the FX 6300 may not be compatible, but the minimum specs clearly state an FX 4350, which I believe is similar. Idk..)



  • I_just_shartedI_just_sharted Posts: 1
    did you ever figure this out?  we have the same problem.
  • valno600valno600 Posts: 1
    I have this problem too. 
  • Umpa_PCUmpa_PC Posts: 337
    edited February 15
    Oculus Rift S (love it)
    Oculus Quest 128GB (Loving it too)
    MSI trident 3 7RB-200UK 
    Intel Core i5-7400 3 Ghz
    GTX 1050 Ti (4GB)
    16 GB RAM
    1TB HDD
    1TB SSD
    Windows 10 Home Edition Version 10.0.18362 Build 18362
    Oculus app version (
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