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rift S disconnect when lunching a game

just got my rift S and the set up was pretty easy beside the sensor scaning that fait multiple time ( having to disconnect my usb and reconnect ) and after telling my everything is setup i try to lunch a game and carch my heaset back to the app i see that the headset is no longer connected telling me the app fait it connected but i hvae to reset the app  and i have to unplug the usb ans connect it again then the headset is connected again and a soon a i luncha game the headset is back to square 1 gamme crash ans headset disconnected .. all my usb port power source does not get turn off for power saving a double check my self could it be a setting that i miss or is it the headset is accualy defect ?? heal me hout here PLEASE

Comments

  • TomCgcmfcTomCgcmfc Posts: 1,503
    Project 2501
    I think you should contact Oculus Support.

    Custom built gaming desktop; i9 9900k (water cooled) oc to 5ghz, gtx 1080 ti (from my old AGA), 32 gb 3000hz ram, 1 tb ssd, 4 tb hdd.  Asus  ROG Maximus xi hero wifi mb, StarTech 4 port/4 controller sata powered usb3.0 pcie card, Asus VG248QE 1080p 144hz gaming monitor, Oculus Rift cv1 w/2x sensors. Vive Cosmos, currently work in progress.

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