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Oculus Headset no longer detects HDMI

kevilaykevilay Posts: 11
NerveGear
Hello,

My oculus rift recent just stopped working. No matter what I do the HDMI doesn't get detected. The little light at the top of the headset turns on & sound plays through. I contacted oculus support and unfortunately all they could suggest was for me to buy a referb one for 350$. They said I could also turn to the forums for help. I've had it for 2 years and I've put it into the original packaging every time I was done with it. It looks brand new and is perfect condition. 

Some things i've tried:
Using a different PC
Reinstalling oculus software
Disconnecting and reconnecting the cable
inspecting cable for any damage.

I am hoping someone can help me trouble shoot this. It was working when put away then next time I went to use it it was not functional. I am an electrical engineering, so I have no issues soldering or working with circuit boards. Right now I cant afford a new unit so I really hope I can fix this.

Thanks,
Kevin Lay

Comments

  • kevilaykevilay Posts: 11
    NerveGear
    bump
  • kevilaykevilay Posts: 11
    NerveGear
    Extra bump
  • anthonyr87anthonyr87 Posts: 10
    NerveGear
    edited January 13
    me and my friend are both having this problem right now, worked fine until the latest firmware update.... They really need to stop forcing their unstable crap on us. Does it have a yellow light instead of white light? Seems like they broke a ton of headsets
  • kevilaykevilay Posts: 11
    NerveGear
    thats interesting. Im was assuming that my headset is damaged somehow. I havent been able to use it for months. Oculus support has been extremely poor. They more less told me to reinstall, try a different computer, and visually look at the cable. Now they say they can't help me and to buy a refurbed unit. Its honestly very disappointing because this is not exactly a throw away and buy new device
  • RichooalRichooal Posts: 1,343
    Project 2501
    @kevilay I know you said that you tried "Disconnecting and reconnecting the cable". I'm just curious, did you re-seat both ends of the cable or just the PC end?
    i5 6600k - GTX1060 - 8GB RAM - Rift CV1 + 3 Senors - 0 PROBLEMS
    Dear Oculus, "If it ain't broke, don't fix it", please.

  • kevilaykevilay Posts: 11
    NerveGear
    I have tried both ends. But good question ;)
  • kevilaykevilay Posts: 11
    NerveGear
    bump, any suggestions? 
  • RichooalRichooal Posts: 1,343
    Project 2501
    It's always difficult with the "worked fine before, now nothing" scenario. It's hard to suggest anything at all.
    So here goes (with another possibly silly suggestion).

    When I set up my Rift two and a half years ago my HDMI cable also did not show up green, but all the USB connections were fine (Headset and 2 sensors).
    I remember connecting all the USB plugs first and then the HDMI plug. Strangely enough, when I took out the 2 headset plugs and inserted the HDMI first, USB second, I got all green indicators.

    I suppose anything is worth a try right now. Good luck.
    i5 6600k - GTX1060 - 8GB RAM - Rift CV1 + 3 Senors - 0 PROBLEMS
    Dear Oculus, "If it ain't broke, don't fix it", please.

  • TomCgcmfcTomCgcmfc Posts: 1,691
    Project 2501
    edited January 26
    kevilay said:
    bump, any suggestions? 
    Try taking power off your PC and re-seat your GPU card (assuming you have a desktop pc).  Also check that your nvidia driver is fairly up to date.  I'm using 436.38 and this works fine for me.  Good luck mate.

    Edit; also, check your nvidia control panel 3d settings and make sure your top line says to prefer using your high powered nvidia gpu.

    Custom built gaming desktop; i9 9900k (water cooled) oc to 5ghz, gtx 1080 ti (from my old AGA), 32 gb 3000hz ram, 1 tb ssd, 4 tb hdd.  Asus  ROG Maximus xi hero wifi mb, StarTech 4 port/4 controller sata powered usb3.0 pcie card, Asus VG248QE 1080p 144hz gaming monitor, Oculus Rift cv1 w/2x sensors, Vive Pro, Vive Cosmos, Vive Wireless.

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