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Software Install Issues

h2nd2noneh2nd2none Posts: 3
NerveGear
edited December 2019 in Oculus Rift S and Rift
Hi, I purchased a new Asus gaming laptop to replace an old one.  I am able to download the software and install but when it gets to the check equipment all I get is the dreaded death circle.  I have restarted, deleted and reinstalled app, as well as check admin on computer and in my oculus account to make sure the emails match.  Can anyone tell me what else I can do so I can get back to playing this VR.  I forgot to mention I can't  get pass the checking Oculus App Status.  I am getting can't reach Oculus Service try restarting your computer. Thanks in advance

Answers

  • h2nd2noneh2nd2none Posts: 3
    NerveGear
    I forgot to mention I can't  get pass the checking Oculus App Status.  I am getting can't reach Oculus Service try resetting your computer.
  • SkeeterTeeterSkeeterTeeter Posts: 3
    NerveGear
    Would you mind sharing the specs of your laptop?
  • h2nd2noneh2nd2none Posts: 3
    NerveGear
    Thanks I got it done.  Needed to update drivers on a brand new computer - go figure that. As well as update the head gear
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