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I'm having a problem with my Rift S Black screen?

imoomoocowimoomoocow Posts: 1
NerveGear
I'm getting a black screen? It was sort of flickering a couple of days ago, but now it's just gone completely black in the middle of a game? It did this couple times recently, but I just untangled the wires and it worked again, but this time it more or less completely went flat. I think it's an issue with the wire itself but i'm not 100%

Comments

  • OculusSupportOculusSupport Posts: 571 Oculus Staff
    Hi @imoomoocow, I'm sorry to hear you're getting a black screen with your Rift S. If you haven't already, please try removing the headset cable and re-connecting it. It may just be bad connection on the headset. You'll need to remove the facial interface to access the cable. While you have it removed, I also recommend checking to see if any pins appear bent or damage on the cable. If you headset cable has kinks or bends in it, try manipulating the cable around those areas to see if there is any change. This would give you a better idea if it is just the cable itself. Please contact support at https://support.oculus.com/ if you need more help. Thanks! -Rick
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