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Password Setup

TheRealAndrewD
Sightseer
Hi, I am trying to get a password set up and have my personal email set as to mailbox in my Oculus Profile. When I try to change user name it asks me to respond to an email being sent to get a password going. That email never arrives. I double checked what is in my profile and the email address is correct. Anyone else having this problem? I’ve tried both online and through the phone Oculus app. Neither work.
1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager
Hey @andrew.daley, sometimes this email can end up in your spam/junk folder so please check them if you haven't already. If you still aren't receiving the email, please contact support here https://support.oculus.com/885981024820727/ so we can investigate further. Thanks! -Rick
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