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problem with installing oculus

jimmy.forsberg.1978jimmy.forsberg.1978 Posts: 4
NerveGear
i,ve seen the topics about this problem but when will it be fixed because i'm not so good at computers and don't know how i can install it now that it won't work the regular way. It needs to happen fast because windows release updates very often and if you are gonna keep up so this doesn't happen again it needs to be solved very soon 

Answers

  • Crazy_SaneCrazy_Sane Posts: 204
    Nexus 6
    Hi,
    I'm not sure exactly what you're talking about, but this is the community forum. If you want help solving a problem you should submit a support ticket. Just google search "Oculus Support Ticket".
  • jimmy.forsberg.1978jimmy.forsberg.1978 Posts: 4
    NerveGear
    i cant install the oculus rift setup. it says there was a problem with the istallation every time i try... 
  • Umpa_PCUmpa_PC Posts: 335
    Art3mis
    i cant install the oculus rift setup. it says there was a problem with the istallation every time i try... 
    Thats not enough information.  We weed to know everything about your computer from what version of windows you have right though to what mainboard and GPU you have.  As it is no one can help you.
    Oculus Rift S (love it)
    Oculus Quest 128GB (Loving it too)
    MSI trident 3 7RB-200UK 
    Intel Core i5-7400 3 Ghz
    GTX 1050 Ti (4GB)
    16 GB RAM
    1TB HDD
    1TB SSD
    Windows 10 Home Edition Version 10.0.18362 Build 18362
    Oculus app version 14.0.0.83.710 (14.0.0.83.710)
  • jimmy.forsberg.1978jimmy.forsberg.1978 Posts: 4
    NerveGear
    it worked before and i havnt used it for 7 months and when i tried to start it up again it wouldnt start. so i tried to reinstall the app but it fails to install… i have everything that it needs and i know how to install the headset... its the oculus app itself that fails 
  • jimmy.forsberg.1978jimmy.forsberg.1978 Posts: 4
    NerveGear

  • Umpa_PCUmpa_PC Posts: 335
    Art3mis
    unplug the usb for the headset, uninstall the app, run ccleaner to clean the registry reboot. download the latest reinstall and provided there are no issues in device manager it should work.  I had loads of problems when I first installed mine.
    Oculus Rift S (love it)
    Oculus Quest 128GB (Loving it too)
    MSI trident 3 7RB-200UK 
    Intel Core i5-7400 3 Ghz
    GTX 1050 Ti (4GB)
    16 GB RAM
    1TB HDD
    1TB SSD
    Windows 10 Home Edition Version 10.0.18362 Build 18362
    Oculus app version 14.0.0.83.710 (14.0.0.83.710)
  • ChrispdearsonChrispdearson Posts: 1
    NerveGear
    edited January 12
    Thank you. I have my Rift S back for now. For about 5 min. Now it's back to the usual , display port restart loop.
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