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Audio crackling

AralonAralon Posts: 4
NerveGear
Hi,

I am getting an odd issue, not sure if it’s my headset or what. I have a quest, and when I am using the link, the speakers are crackling when playing games with a lot of audio sources (such as beat sabre when a lot of notes are coming in). It does stop when I turn the volume down to about 1/4 way. It is happening with my own headphones plugged in too. I can’t test it without the link as the only game I have on the quest itself is keep talking which is it an audio intense game.

I did update the device but I am not sure if it’s related to the update or what, as it was working fine just before Christmas. 

Any idea on what the problem is or if it’s related to v12 beta?

Best Answer

Answers

  • Crazy_SaneCrazy_Sane Posts: 204
    Nexus 6
    Hi,
    the crackling audio was a problem for lots of people when the Quest first came out, but they fixed it with an update.
    For some reason the problem has returned. I too have had the crackling since around Christmas, but it doesn't happen much.
    Hopefully they will correct it again, but it might take a little while.
    You should submit a support ticket so Oculus is aware of the problem.
  • AralonAralon Posts: 4
    NerveGear
    Good to hear it’s not me, it is very bad for me though. Can’t play games on a decent volume because of it. I have sent a support ticket, I will update with a response.
  • MountainDog12MountainDog12 Posts: 15
    NerveGear
    Yup, same here. Only notice it with the link. Not on Virtual Desktop or native Quest apps.
  • gregor616gregor616 Posts: 58
    Hiro Protagonist
    I am seeing it when using link. but the sound is fine when I am on quest. I also tried with and without headphones and had the same results.
    Oculus Quest 
    AMD Ryzen 7 2700, GeForce RTX 2060 Super, 32GB, Asus B450 Motherboard
  • AralonAralon Posts: 4
    NerveGear
    I got a driver update last night through the oculus store, but didn’t get the chance to try it out. Will try it when I get home from work and update this. 
  • AralonAralon Posts: 4
    NerveGear
    Lunatik78 said:
    I found if you have the "PC" volume set to max it crackles. But if you lower it down to say 75-80% then it doesn't crackle. 
    This actually worked. Tried it out for my gf and she was playing beat saber loud enough for me to walk in and scare her. She didnt mention any crackling at all and she was the first to notice it. She was playing for over an hour.
  • JPS.GERJPS.GER Posts: 1
    NerveGear
    edited January 18
    Same problem here using Oculus Link - if Oculus Virtual Audio Device is at 100% volume I get heavy audio distortion on built in speakers and with Deluxe Audio Strap headphones in some games. "1943 Berlin Blitz" (free app) is a good test - it's so bad you don't understand anything they say. Reducing volume to 70% in Windows audio settings for that device solves the problem.
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