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After update oculus link not working

deathramentdeathrament Posts: 2
NerveGear
Says a quest software update is required for oculus link beta. Install the update from the about section of your setting in your headset.
But in my headset there is no update showing. I opted out of the public test channel but that did nothing.

Comments

  • dburnedburne Posts: 2,992 Valuable Player
    edited January 8
    Says a quest software update is required for oculus link beta. Install the update from the about section of your setting in your headset.
    But in my headset there is no update showing. I opted out of the public test channel but that did nothing.
    The new Beta - PTC version 13 which came out today for Rift, is incompatible for Link with Quest which is on version 12.
    Quest is not on the PTC channel.
    If you want to use Link , you will need to unsubscribe from the Rift PTC which will roll  you back to Version 12.
    Don

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  • ardazeytinardazeytin Posts: 2
    NerveGear
    dburne said:
    Says a quest software update is required for oculus link beta. Install the update from the about section of your setting in your headset.
    But in my headset there is no update showing. I opted out of the public test channel but that did nothing.
    The new Beta - PTC version 13 which came out today for Rift, is incompatible for Link with Quest which is on version 12.
    Quest is not on the PTC channel.
    If you want to use Link , you will need to unsubscribe from the Rift PTC which will roll  you back to Version 12.
    It works. Thanks.
  • MauriMYDMauriMYD Posts: 5
    NerveGear
    How can I back to 12?

  • sal.carreirosal.carreiro Posts: 1
    NerveGear
    I rolled back to 12 but the link cable isn't reading, the PC says it is connected but the Quest said not connected to PC.I tried to reboot both, while connected, while not connected.
  • MaxxgoldMaxxgold Posts: 498
    Trinity
    MauriMYD said:
    How can I back to 12?

    Opt out of the PTC and you will be on version 12. 
  • MaxxgoldMaxxgold Posts: 498
    Trinity
    I rolled back to 12 but the link cable isn't reading, the PC says it is connected but the Quest said not connected to PC.I tried to reboot both, while connected, while not connected.
    Have you linked it before, or is this your first time ? Many people have to use the Inateck USB card that is linked in my signature. 
  • BonOrbitzBonOrbitz Posts: 1
    NerveGear
    I had the same issue after updating the drivers. This is what I did and Link is working now:
    1) Turn off Public Test Channel under Settings > Beta
    2) Restart the Oculus software.
    3) After letting the software site for a few minutes, a notification popped up saying that an update available.
    4) After updating, I restarted the headset and it's registering as connected and Link is working as intended.

    I hope this helps!
  • tpg.sabibo00.questtpg.sabibo00.quest Posts: 32
    NerveGear
    This is not working for me - I opted out of PTC but I don't think it rolled me back
  • iTesla8iTesla8 Posts: 55
    Hiro Protagonist
    This is not working for me - I opted out of PTC but I don't think it rolled me back

    It will not happen automatically the whole process.
    After you disable PTC a notification appear that a software download have started, after it finishes to download a message must pop up to install it. If no such thing happen try do a repair of the Oculus software from control panel or the OculusSetup.exe itself.
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