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Going to get a quest, refunding my Rift S.

LemonyPepLemonyPep Posts: 1
I'm sick to death of it, I've tried LITERALLY EVERYTHING to fix this. But it works when it *feels* like it. And not when I want to use it.

It randomly goes black some days. Other times it flashes black all the time. And SOMETIMES, RARELY, it can actually play games. And even then, despite meeting requirement, it just freezes.
This is probably my computers fault. But I am just done.


  • JeffNikJeffNik Posts: 123
    I've had many problems with my S recently, too... orange light inside, sometimes not detected, sometimes works sometimes doesn't. Spend more time trying to fix it than actually using it. My computer has dual monitors, and last night I tried disabling the output to the second monitor and re-booted. My Rift S worked perfectly the rest of the night. Here's hoping that this is a good work-around until they sort out these problems.
  • inovatorinovator Posts: 2,170 Valuable Player
    The problem is the quest link is still in beta. There are negative issues. You may want to wait until it's out of beta. That being said the quest is worth it for stand alone in itself. I have the quest and s. S is much more comfortable though. I moded my quest to improve comfort and that worked for me. 
  • JeffNikJeffNik Posts: 123
    edited January 15
    Did I misunderstand something? Did OP mention Quest or Link? I believe we're just alking Rift S here, and it should be production quality (not beta) at this point. :smile: 

    (edit: sorry - I just re-read the title). 

  • fra700fra700 Posts: 4
    Yeah, same problem here, since September, just one month later the purchased.
    I sent a ticket on october, but the support rejected my proposal to refund me. (why??
    I opened a thread later:, arguing with someone about my rights. 
    Last saturday, I sent another ticket, but the support doesn't want to answer me, I guess. Really, I've used my VR about 10 times with caution and delicacy sitting on a chair and I find absurd that it already broke. 

    The seriousness of Oculus, where is it?
  • kobs57kobs57 Posts: 87
    Hiro Protagonist
    I sent a ticket on october, but the support rejected my proposal to refund me. (why??

    Probably for the same reasons they just dropped producing spare parts for the original rift... We're here to make money
    Oculus Rift dedicated computer...AMD Ryzen 7 1700X, 32 gigs of Corsair Vengence RGB memory, MSI 1070-TI
     on a MSI B-450 Gaming plus motherboard, EVGA super nova 1000 Watt PSU
    Oculus is on a Samsung 970 evo M.2 V nand 1TB on board SSD   
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