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Issue with BSOD after switching from Rift to Rift S

Hi there,

I have an issue that the Rift S is not running on a system of mine on which I used the Rift CV1 before.

Intel NUC 8 i7-8705G 3.1GHz (NUC8I7HNKQC2)
Graphics: Radeon RX Vega M GL
16 GB DDR4-2400 Dual Ram
512 GB Intel NVMe SSD

Rift S:
Firmware 2.2.0

After starting the Oculus app, I get the message to setup the Rift S. The first screen showing the connection of the two cables (USB / Displayport) is sometimes show, but latest on the next screen, I get a blue screen. Often, the bluescreen appears already on the first setup screen.

Blue screens:
The blue screens have different error messages:
Stop Code: SYSTEM_SERVICE_EXCEPTION What failed: atikmdag.sys (most common)

What I did:
Besides updating everything (even the BIOS), I tested the Rift again and it still worked.
I tested it with the Oculus Quest (Link Beta) and it worked.
I tested the Rift S on another system (GTX 1080) and it worked. 

What I suspect:
I somehow suspect that either the minimim requirement of the Rift S is higher (even though it is not stated) or the NUC has an issue with the display port connection. Because the as the Rift uses a HDMI, the Rift S uses only DP. I had to use the included adapter to Mini-DP by the way. 

What I need:
A solution how to stop the crashes, as the CV1 is decapricated.

PS: The same issues was discussed in the medium forum but with no solution: (can't post a link in the forums -.-)


  • Bandara_VRBandara_VR Posts: 7
    Just wanted to give an update here after some interaction with the support by Oculus and Intel.
    At the end, I had to buy a new system, as obviousely, the Rift S needs a better configuration than the Rift and the Vega M GL is just not capable of handling the Rift S. Not sure about the Vega M GH though. To be sure, I switched to a system with a GTX 1070.
  • Umpa_PCUmpa_PC Posts: 322
    Glad to hear you got it sorted - if you consider having to by a new rig - sorting it.
    Oculus Rift S (love it)
    Oculus Quest 128GB (Loving it too)
    MSI trident 3 7RB-200UK 
    Intel Core i5-7400 3 Ghz
    GTX 1050 Ti (4GB)
    16 GB RAM
    1TB HDD
    1TB SSD
    Windows 10 Home Edition Version 10.0.18362 Build 18362
    Oculus app version (
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