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Lens and Visualization Problems

stefano.raspa.39stefano.raspa.39 Posts: 5
NerveGear
Hello There, 

I have a question for you. I bought a first Oculus Quest on Amazon. When it arrived it had a problem of visualization. There's a blurred line in the middle of screen which makes the visual foggy right in the middle. On some apps, like Vader Immortal for example, the visualization is not stable and it appears like a big square in the middle of the screen which blurs it. 

I gave it back to Amazon and with the money they refunded I bought a new Oculus Quest from the oculus website. Unfortunately after the set up also the new device had the same exact problem. Is that normal that visualization is blurred and not clear at times. I have no clue on how this might happen twice on two different headsets. 

Thank you for your answer. 

Best, 

Stefano 

Comments

  • MikeFMikeF Posts: 871
    3Jane
    maybe provide a picture through the lens of what you're describing, hard to visualize what you're getting at
  • stefano.raspa.39stefano.raspa.39 Posts: 5
    NerveGear
    Hello. How can I take a picture of the oculus dome screen view in order to show you the issue? Thank you 
  • Umpa_PCUmpa_PC Posts: 338
    Art3mis
    I would put a camera up to the lens.
    Oculus Rift S (love it)
    Oculus Quest 128GB (Loving it too)
    MSI trident 3 7RB-200UK 
    Intel Core i5-7400 3 Ghz
    GTX 1050 Ti (4GB)
    16 GB RAM
    1TB HDD
    1TB SSD
    Windows 10 Home Edition Version 10.0.18362 Build 18362
    Oculus app version 14.0.0.83.710 (14.0.0.83.710)
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