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Oculus Link Freezing

EelPasteTMEelPasteTM Posts: 4
NerveGear
edited January 17 in Oculus Quest
So I got my oculus quest a few weeks ago and it was working fine up until about a week ago. Now it has started to freeze while playing games with oculus link and, as of today, even freeze while navigating the oculus home. It will essentially freeze on a still image of whatever I was looking at and everything else is just black void. On my computer screen, everything is still running normally. None of the buttons do anything and the only way I can get it working again is to reboot the headset. I thought it might be the games I was playing but now I can't even launch games because it freezes before I can do anything.

My computer is an: ASUS - ROG GU502GV 15.6" Gaming Laptop - Intel Core i7 - 16GB Memory - NVIDIA GeForce RTX 2060 - 1TB SSD + Optane

Any help would be greatly appreciated, I'd very much so like to get the headset working. As a side note, I'm not extremely tech savvy, so there could be simple fixes that I don't know to or how to try. 


Comments

  • iTesla8iTesla8 Posts: 99
    Hiro Protagonist
    This is similar to my problem and i think it could be my cheap USB cable from aliexpress.
    What type of USB cable you use?
    My Own PC Build: NZXT Source S340 White > Corsair RM1000i > Asus ROG Strix Z270F Gaming > CPU Intel i7-7700K 4.5Ghz > Deepcool Captain120 EX > RAM KHX2400C15/16G | 4pcs = 64GB > Asus GTX1070 Dual O8G > Samsung U32J59xUQ 4K > Realtek High Definition Audio > Intel SSD 760p Series PCIE/NVMe M2.1 1TB > Intel SSD 600p Series PCIE/NVMe M2.2 1TB > AZIO Retro Classic Copper > Razer Mamba Hyperflux = Oculus Quest/Link
  • EelPasteTMEelPasteTM Posts: 4
    NerveGear
    I'm using an Anker USB Type C Cable and a Cable Creations Active USB Extension cable. I was already not happy with how loosely the extension is connected to the cable itself, but with this issue, I decided I'd order a 10 foot Party Cable since they seem to be pretty well recommended. If that doesn't work, maybe the official cable?
  • EelPasteTMEelPasteTM Posts: 4
    NerveGear
    And now my headset seems to have factory reset itself and I have no idea how
  • Eastcoast78Eastcoast78 Posts: 31
    Brain Burst
    The Oculus "link" is still beta so im not surprised. I have a hard enough time trying to get a stable connection. Thats after i manage to get it connected lol
  • h.r.gargih.r.gargi Posts: 159
    Art3mis
    The same happens without the extender? 
    German Oculus Quest / Go / Link Facebook Group ... join us
    https://www.facebook.com/groups/oculusquestgermany/
  • iTesla8iTesla8 Posts: 99
    Hiro Protagonist
    For me happens without any extender only 3 meters of USB A 3.0v to Type C connections.
    My topic is here.
    My Own PC Build: NZXT Source S340 White > Corsair RM1000i > Asus ROG Strix Z270F Gaming > CPU Intel i7-7700K 4.5Ghz > Deepcool Captain120 EX > RAM KHX2400C15/16G | 4pcs = 64GB > Asus GTX1070 Dual O8G > Samsung U32J59xUQ 4K > Realtek High Definition Audio > Intel SSD 760p Series PCIE/NVMe M2.1 1TB > Intel SSD 600p Series PCIE/NVMe M2.2 1TB > AZIO Retro Classic Copper > Razer Mamba Hyperflux = Oculus Quest/Link
  • EelPasteTMEelPasteTM Posts: 4
    NerveGear
    edited January 18
    So I tried using link without the extension cable and it seems to have fixed the issue, though I haven't really been able to do extensive testing yet because I can't do much with a 3 foot cable. I have a 3 meter partylink cable arriving on Monday that should give me a bit more room to move and test. In terms of the "factory reset" I mentioned in my previous comment, it appears it wasn't a factory reset but rather a very strange bug that deleted my account from the device, forced me to play the intro game again, and wouldn't let me access anything but the settings, so I ended up having to do a factory reset to get the headset working again. Weird shit
  • NativpainNativpain Posts: 1
    NerveGear
    edited January 19
    I do have the exact same behavior!
    Unable to play any game currently... 

    My official Oculus link cable is plugged straight into my RTX 2080.

    Hope there will be a fix soon. Waited so long for the official cable and now I am unable to play games :(
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