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Can't get any response on a support ticket?

Duckbait
Honored Guest
I was sent 2 rift's and charged twice. I want to return one, but nobody has responded to my support tickets. One was placed a week ago today, another placed on tuesday.  Anybody work at Oculus?
1 REPLY 1

Anonymous
Not applicable
Been waiting weeks for a response from Oculus Support. Both my CV1 and my Quest w/link no longer work at all. Nothing changed on my end. Hands down the worst support I have ever had the mispleasure of having to deal with. Dont hold your breath waiting for support to reply.