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Oculus downloading failing

MysteriouslyMythicalMysteriouslyMythical Posts: 2
NerveGear
I have been sitting here for the last 2 hours trying to install the oculus software.  I got to the loading line, where it just freezes, closed the app and tried and now stuck on the working.... page, doing nothing.  What do I do?

Comments

  • OculusSupportOculusSupport Posts: 566 Oculus Staff
    edited February 11
    Hello @MysteriouslyMythical depending on your system's specifications and your internet speed the installation may take some time. If the issue persists beyond a few hours, can you try re-running the setup while you have your anti-virus (AV) temporarily disabled? Some AV software may need to be temporarily uninstalled to stop causing issues. If the issue persists, can you gather logs and create a ticket? This way we can look to assist. - Principe
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