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Brand new oculus quest wont boot up properly.

KDEN-CKDEN-C Posts: 1
NerveGear
I just got my quest my quest in today, i followed instructions as told. but when i went to the head set after the app set up, it booted up- only to a black screen.
The oculus logo would show, then fade to nothing.
Iv'e tried factory resetting, but now it wont even give the option to connect the app or the code. 
Anybody know anything? or do i have a defective unit? 

Comments

  • mrbojingle.wrightmrbojingle.wright Posts: 2
    NerveGear
    having the same problems 

  • Reaper969Reaper969 Posts: 1
    NerveGear
    Similar problem.  I was able to use it for about an hour or so, then the screen went black and hasn't worked since.
  • Umpa_PCUmpa_PC Posts: 314
    Art3mis
    Reaper969 said:
    Similar problem.  I was able to use it for about an hour or so, then the screen went black and hasn't worked since.
    Have you guys tried a restore to factory ?
    Oculus Rift S (love it)
    Oculus Quest 128GB (Loving it too)
    MSI trident 3 7RB-200UK 
    Intel Core i5-7400 3 Ghz
    GTX 1050 Ti (4GB)
    16 GB RAM
    1TB HDD
    1TB SSD
    Windows 10 Home Edition Version 10.0.18362 Build 18362
    Oculus app version 14.0.0.83.710 (14.0.0.83.710)
  • bunyninbunynin Posts: 11
    NerveGear
    у меня до сих пор кирпич (
  • bunyninbunynin Posts: 11
    NerveGear
    никто не помогает (
  • mrbojingle.wrightmrbojingle.wright Posts: 2
    NerveGear
    Tired a factory reset didn’t work 

  • Umpa_PCUmpa_PC Posts: 314
    Art3mis
    Your going to have to open a support ticket.  This is a community forum, and there is little advice to be given on faults like that.
    Oculus Rift S (love it)
    Oculus Quest 128GB (Loving it too)
    MSI trident 3 7RB-200UK 
    Intel Core i5-7400 3 Ghz
    GTX 1050 Ti (4GB)
    16 GB RAM
    1TB HDD
    1TB SSD
    Windows 10 Home Edition Version 10.0.18362 Build 18362
    Oculus app version 14.0.0.83.710 (14.0.0.83.710)
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