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Displayport not connecting on Dell G3 3590 gaming laptop

Xellot
Honored Guest
Hey folks,

Just got a Rift S today only to find it's not working with my system. I got the Cable Matters USB-C to Displayport adapter recommending by a lot of people online, as the USB-C on my model of laptop is for displayport specifically and connected to my 1660TI. The damn thing just won't work though, although the USB connects just fine, I can't get any output from the displayport. I've updated every driver, my BIOS, restarted the computer, updated the firmware on the Rift S, and I'm at a complete loss.
1 REPLY 1

RattyUK
Trustee
Do you have onboard (Discrete Intel) as well as a dedicated GPU?
If the GPU doesn't have a path to the port it isn't going to work - it may be possible to disable the onboard graphics or to at least make the GPU primary (if Nvidia the control panel may allow you to try this)
Good luck 🙂
PC info: AMD Ryzen 9 5900X - Sapphire 7900XTX - 32GB DDR4 4000 - 3 NVMe + 3SATA SSD - Quest 2 & 3