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Loading forever?

Princess_Gamer0195Princess_Gamer0195 Posts: 1
NerveGear
edited March 24 in Oculus Quest
I really don't know why but my Oculus Quest is stuck on the loading screen and can't connect with my phone. However if any of you know how to fix this, please tell me. I don't know what to do next.
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Comments

  • OculusSupportOculusSupport Posts: 662 Oculus Staff
    Hello @Princess_Gamer0195, I'm sorry to hear about your experience. Please make sure that your headset is fully charged and power it off by holding down the power button. Once it is powered off, please try accessing the boot menu by holding down the power button and volume down (-) button together. If you're still having issues, please contact support here. We have live chat and email support available. Thanks! -Rick
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