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Oculus rift debug tool not working/service error

johnnykunjohnnykun Posts: 1
NerveGear
Whenever I try to use/open the oculus debug tool, I get an error that says “Unable to connect to service” I don’t know how to fix this
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Comments

  • OculusSupportOculusSupport Posts: 662 Oculus Staff
    Hello @johnnykun, I'm sorry to hear you're having issues using the Oculus Debug Tool. You may get the error unable to connect to the service if the Oculus VR Runtime isn't running. Please check to see it is running. You can open the Microsoft Services Console (Start > Search > services.msc) to check the status. If it isn't running, right click on it and select Start. The Start Type should be Automatic, you can check it in the Properties. Thanks! -Rick
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