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my oculis quest will not charg

mmm_donuts54mmm_donuts54 Posts: 1
NerveGear
I am just now having a problem where my oculus quest wont charge the light will not turn on. I have tried multiple outlets but I refuse to plug in a different charger in fear of voiding a warranty. Pleas help.

Comments

  • Umpa_PCUmpa_PC Posts: 486
    Nexus 6
     I refuse to plug in a different charger in fear of voiding a warranty. Pleas help.
    Thats silly.
    Oculus Rift S - Oculus Quest 128GB
    MSI trident 3 7RB-200UK Intel Core i5-7400 3 Ghz x2
    MSI GTX 1050 Ti (4GB) & MSI Aero GTX 1060 OC (6GB) & MSI Aero GTX 1070 OC 8GB
    16 GB RAM x2, 1TB HDD x2, 1TB SSD x2
    Windows 10 Home Edition Version 10.0.18363 Build 18363, Oculus version 15, Quest Version 15
    Fan Cooling by Zotac FireStorm - AfterBurner cause me problems.
  • OculusSupportOculusSupport Posts: 676 Oculus Staff
    Hey @mmm_donuts54, I'm sorry to hear that you're having problems charging your Quest. Please try holding the power and volume (-) button on the headset down simultaneously until the boot screen loads. This can take some time so please try holding down the buttons for at least a minute. Once at the boot screen, select exit and reboot the headset. Please contact support here if you need more help. Thanks! -Rick
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