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Oculus Rift Black Screen w/ Audio and White Light Inside the Headset

TheGamingRock
Sightseer
I'm having an issue with my Oculus Rift Headset, where when I plug it in, I can hear audio and tracking works fine, however the screen inside is completely black. The white light to indicate the screen is on is there, but nevertheless I see nothing when I put it on. I have tried reinstalling NVIDIA drivers, oculus drivers, and still nothing fixes it. Please help!
1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager
Hey @TheGamingRock try removing the facial interface and re-seating the cable behind it. Also removing any extensions or adapters can help. Removing additional USB devices may also result in fixing the issue, as it's sometimes caused by USB power or data bandwidth limitations. If the issue persists, create a ticket so we can help.
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