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Processing for shipping?

CRadiantCRadiant Posts: 8
Brain Burst
So, my order has updated to processing for shipping and I was just wondering if anyone could give me an estimate as to how long it is going to be until it ships? And I going to have to wait until the Ships by date? (Aka when they are expected to restock I assume)

Comments

  • OculusSupportOculusSupport Posts: 1,058 Oculus Staff
    Hey @CRadiant, it should normally ship out in one or two business days once your order has actually been charged. It won't be charged until it is ready to ship out. Once it does ship out, you should receive a separate email with tracking information.If you have any questions about your order, please feel free to contact support here. Thanks! -Rick
  • CRadiantCRadiant Posts: 8
    Brain Burst
    Hey @CRadiant, it should normally ship out in one or two business days once your order has actually been charged. It won't be charged until it is ready to ship out. Once it does ship out, you should receive a separate email with tracking information.If you have any questions about your order, please feel free to contact support here. Thanks! -Rick
    Thank you for the response! I just got the tracking number in my email about a day ago and it's arriving Monday, CAN'T WAIT!!!
  • JizzyJaeJizzyJae Posts: 3
    NerveGear
    I got charged 5 days ago and still hasn't shipped
  • Rolland3rDRolland3rD Posts: 1
    NerveGear
    I was charged on the 7th of June and no shipping info has been given? What might the wait time be?
  • DeathsFriend512DeathsFriend512 Posts: 1
    NerveGear
    edited June 13
    I was only charged for my unit a few days ago because there was an issue with my card (the issue is resolved) but I haven't received any emails from Oculus regarding shipping either. I get that there are tons of people waiting for their unit as well, but it might be nice to have a timeline or a date to expect your unit by other than the far off date given at the very beginning of the purchase process. 
    *Update* last night my order status switched from processing to shipped and an email was sent with my tracking info. Headset is arriving Wednesday!
  • natzim45natzim45 Posts: 1
    NerveGear
    edited June 17
    My oculus quest has been “processing for shipping” for 3 business days now and I have yet to receive a tracking number. Does it usually take this long? I was charged an everything. 
  • unknowncloudyunknowncloudy Posts: 1
    NerveGear
    I ordered on July 16 and it's still saying prossesing for shipping
  • TimescapeTimescape Posts: 3
    NerveGear
    sameeee
  • TimescapeTimescape Posts: 3
    NerveGear
    i bought an oculus link cable on the July 17 2020, and it still says processing for shipping
  • TimescapeTimescape Posts: 3
    NerveGear
    hey guys! so glad to say that it just shipped!
  • Krix187Krix187 Posts: 1
    NerveGear
    I’m happy to say that my order was processing for order yesterday and in a few hours has just shipped! :)
  • MoneybagvrMoneybagvr Posts: 5
    Brain Burst
     5 day ago they took the money and no updates 
  • StijillStijill Posts: 5
    Brain Burst
    I got charged for my "Elite Strap", but so far not for my Quest 2. How old is this thread?
  • ScythyerScythyer Posts: 1
    NerveGear
    I payed for the quest two in early September and it still says 'processing for shipping,' while my brother got his TODAY and it already gave him a date.
  • A-dfeA-dfe Posts: 1
    NerveGear
    Scythyer said:
    I payed for the quest two in early September and it still says 'processing for shipping,' while my brother got his TODAY and it already gave him a date.
    Same here, I pre-order the quest 2 on day 1 while they announce it and still haven't get a tracking number, the order is in "Processing for Shipping" for a week now and can't cancel the order because it's in "Processing for Shipping". Apparently ordering early doesn't get you higher up in the queue ( and maybe lower), now it's almost 3 days after launch day every store around has it and mine is still "Processing" which is just ridiculous.
  • TotonoiceTotonoice Posts: 5
    NerveGear
    I was only charged for my unit a few days ago because there was an issue with my card (the issue is resolved) but I haven't received any emails from Oculus regarding shipping either. I get that there are tons of people waiting for their unit as well, but it might be nice to have a timeline or a date to expect your unit by other than the far off date given at the very beginning of the purchase process. 
    *Update* last night my order status switched from processing to shipped and an email was sent with my tracking info. Headset is arriving Wednesday!
    How long did it take for your package to ship?
    I got my tracking info but it says ready for UPS to deliver. How long did it take for you to get your package?
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