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Processing for shipping?

CRadiantCRadiant Posts: 8
Brain Burst
So, my order has updated to processing for shipping and I was just wondering if anyone could give me an estimate as to how long it is going to be until it ships? And I going to have to wait until the Ships by date? (Aka when they are expected to restock I assume)
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Comments

  • OculusSupportOculusSupport Posts: 1,328 Oculus Staff
    Hey @CRadiant, it should normally ship out in one or two business days once your order has actually been charged. It won't be charged until it is ready to ship out. Once it does ship out, you should receive a separate email with tracking information.If you have any questions about your order, please feel free to contact support here. Thanks! -Rick
  • Rolland3rDRolland3rD Posts: 1
    NerveGear
    I was charged on the 7th of June and no shipping info has been given? What might the wait time be?
  • DeathsFriend512DeathsFriend512 Posts: 1
    NerveGear
    edited June 2020
    I was only charged for my unit a few days ago because there was an issue with my card (the issue is resolved) but I haven't received any emails from Oculus regarding shipping either. I get that there are tons of people waiting for their unit as well, but it might be nice to have a timeline or a date to expect your unit by other than the far off date given at the very beginning of the purchase process. 
    *Update* last night my order status switched from processing to shipped and an email was sent with my tracking info. Headset is arriving Wednesday!
  • natzim45natzim45 Posts: 1
    NerveGear
    edited June 2020
    My oculus quest has been “processing for shipping” for 3 business days now and I have yet to receive a tracking number. Does it usually take this long? I was charged an everything. 
  • unknowncloudyunknowncloudy Posts: 1
    NerveGear
    I ordered on July 16 and it's still saying prossesing for shipping
  • TimescapeTimescape Posts: 3
    NerveGear
    sameeee
  • TimescapeTimescape Posts: 3
    NerveGear
    i bought an oculus link cable on the July 17 2020, and it still says processing for shipping
  • TimescapeTimescape Posts: 3
    NerveGear
    hey guys! so glad to say that it just shipped!
  • Krix187Krix187 Posts: 1
    NerveGear
    I’m happy to say that my order was processing for order yesterday and in a few hours has just shipped! :)
  • MoneybagvrMoneybagvr Posts: 5
    Brain Burst
     5 day ago they took the money and no updates 
  • StijillStijill Posts: 5
    Brain Burst
    I got charged for my "Elite Strap", but so far not for my Quest 2. How old is this thread?
  • ScythyerScythyer Posts: 1
    NerveGear
    I payed for the quest two in early September and it still says 'processing for shipping,' while my brother got his TODAY and it already gave him a date.
  • A-dfeA-dfe Posts: 2
    NerveGear
    Scythyer said:
    I payed for the quest two in early September and it still says 'processing for shipping,' while my brother got his TODAY and it already gave him a date.
    Same here, I pre-order the quest 2 on day 1 while they announce it and still haven't get a tracking number, the order is in "Processing for Shipping" for a week now and can't cancel the order because it's in "Processing for Shipping". Apparently ordering early doesn't get you higher up in the queue ( and maybe lower), now it's almost 3 days after launch day every store around has it and mine is still "Processing" which is just ridiculous.
  • TotonoiceTotonoice Posts: 6
    NerveGear
    I was only charged for my unit a few days ago because there was an issue with my card (the issue is resolved) but I haven't received any emails from Oculus regarding shipping either. I get that there are tons of people waiting for their unit as well, but it might be nice to have a timeline or a date to expect your unit by other than the far off date given at the very beginning of the purchase process. 
    *Update* last night my order status switched from processing to shipped and an email was sent with my tracking info. Headset is arriving Wednesday!
    How long did it take for your package to ship?
    I got my tracking info but it says ready for UPS to deliver. How long did it take for you to get your package?
  • pk.jones.56pk.jones.56 Posts: 1
    NerveGear
    So I wasn't charged when I placed my order on the 8th of October, do I have to put money on my card to be charged then or should it have charged me when I made the order?
  • WBOnOculusYTWBOnOculusYT Posts: 1
    NerveGear
    im curious, i want to buy a quest 2 off here, but i looked into it and theres a support page from oculus saying it would take 45 to 60 days, and some people here saying they would get theres a few days after they ordered it and shipping updated it, so someone please confirm, will i get it by a few days after i order it and shipping updates, or will it takes 45 to 60 days like oculus says?
  • sunmin.shin.50sunmin.shin.50 Posts: 1
    NerveGear
    I have a question. I ordered Oculus Ques2 but I paid the money last Saturday and am waiting for delivery. How long does it take to get the tracking number from "extractored for shipping"? It's been a week and I haven't heard from them
  • A-dfeA-dfe Posts: 2
    NerveGear
    im curious, i want to buy a quest 2 off here, but i looked into it and theres a support page from oculus saying it would take 45 to 60 days, and some people here saying they would get theres a few days after they ordered it and shipping updated it, so someone please confirm, will i get it by a few days after i order it and shipping updates, or will it takes 45 to 60 days like oculus says?
    get it from Amazon if you can, I pre-ordered mine here on the 1st day and still waiting, plus you don't have to go through oculus for return or replacement
  • gravewalkerrgravewalkerr Posts: 1
    NerveGear
    It has been over 10 days since I paid for the Oculus Quest 2 and I still have not received my tracking information, I wonder what's making it take so long. I just can't wait to get it currently checking the order status everyday and I'm tired :(
  • nadiabaynumnadiabaynum Posts: 1
    NerveGear
    I placed my order on 12/06/2020, it is now 12/10/2020 and have been waiting to have my card charged since. My order still says "processing". When I reached out to the customer support, it was also stated that my card would be charged as soon as they are ready to ship it. Which is fine. But man, 4 days and its still processing? I am assuming its because of the massive order requests, as well as COVID messing up shipping schedules, as well as, it being the holidays. However, at minimum, I would had thought by now my card would be charged and my order would be secured. I may just be a little too anxious to get my Oculus Quest 2 256gb device and I am being impatient. LOL. Good luck, everyone.  
  • SHt4rkYSHt4rkY Posts: 1
    NerveGear
    I placed my order on 12/06/2020, it is now 12/10/2020 and have been waiting to have my card charged since. My order still says "processing". When I reached out to the customer support, it was also stated that my card would be charged as soon as they are ready to ship it. Which is fine. But man, 4 days and its still processing? I am assuming its because of the massive order requests, as well as COVID messing up shipping schedules, as well as, it being the holidays. However, at minimum, I would had thought by now my card would be charged and my order would be secured. I may just be a little too anxious to get my Oculus Quest 2 256gb device and I am being impatient. LOL. Good luck, everyone.  
    I myself purchased the headset on the 30th of november, and the status only changed last night from "processing" to "processing for shipping", it took them 9-10 days to actually process my order, but maybe they are under pressure from covid and a lot of orders coming through. Nonetheless I hope it arrives before xmass as its meant to be a gift :)
    good luck everyone !!

  • carlosmallscarlosmalls Posts: 1
    NerveGear
    I ordered my oculus quest 2, 2 Sundays ago. It just changed to processing shipment a few days ago, but I mean, should it really take this long?? I definitely won't be getting this by Christmas
  • DonLandisDonLandis Posts: 10
    Brain Burst
    I ordered Quest2 on 12-13.  The expected delivery is stating 1-8-2021.
    I have Quest 1 so I can wait.  I did receive all the accessories for it, including the HTC VIVE deluxe head band with audio, power bank holder, and VR Cover.  
  • GlaXceGlaXce Posts: 2
    NerveGear
    edited January 5
    Yall have the patience of a saint because I ordered mine on the 19th I and it is the 30th and it's still in processing. Hopefully, by next week it will ship because its estimated date went from the 22th of 2021 to the 16th to the 15th and still is in processing
    Update it changed to processing for shipping a few days ago and they say 2-3 days for shipping info hopefully it will ship soon.
  • deb.tefdeb.tef Posts: 1
    NerveGear
    I ordered an oculus quest, oculus rift and 3 other accercories ment for a christmas gift for my family on 12/20/2020. Its now 1/2/2021 and I have still not been charged for my order. Its still in the "processing" stage it seems, but to anyone who has went through a similar experience, or to anyone who has their order in a different status. Could you please tell me when the estimated time it is to get out of proccesing stage? This is my first time ordering anything from oculus and I don't really shop online very often. So I'm scared if I did something wrong to make it wait this long for me to pay. I know its because a lot of people have been ordering last December, so I have no complaints for oculus. Just questions for the community.
  • iNiK_KoiNiK_Ko Posts: 3
    NerveGear
    edited January 3
    i ordered the Quest 2 on the 1th of January, it is currently still in the "Proccesing" state , my Estimated Delivery Date is on the 15th of January, so roughly 2 week's, ( i live in the UK ), i am not sure how long will i have to acctually wait for it as Estimated Delivery Date could mean that it come's earlier or later than the date specified, and from reading other's people experience's it sound 's like it could take maybe even month.. Hopefully it goes from the Proccesing state to shipping or somethjng,pretty sure it is supposted to change in 2-4 days after ordering something from oculus store.
  • LockievdbLockievdb Posts: 1
    NerveGear
    we ordered on 30th december, now its processing for shipping
  • OwenGreenOwenGreen Posts: 6
    NerveGear
    I ordered on the 27th of December and was charged on the 29th of December it is now the 5th of January and i have not yet received my tracking number.

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