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Oculus Rift S Displayport Problems after 6. month - already broken?

DaimzorDaimzor Posts: 1
NerveGear
Okay.. first let me say one thing: my English is bad but i hope someone can help me! :(

When i plug in my VR Headset it connects with USB 3.0 and with Displayport, but after 5sec. it says "no displayport" and it repeats over and over again... like: on - off - on - off

things i already try:

Oculus Launcher installed on new version (also reinstalled and using the beta version)

Graphicscard is up to date, my computer too.

PC restarted several times.

Also updated drivers with device manager

Displayport sockets on the graphics card checked and working fine (vr headset too)

i also tested all displayport sockets and usb 3.0 and 2.0 but nothing changed

i bought that headset 6month ago and it worked great but nooow? 

My PC: Ryzen 9 3900x | 32GB RAM | RTX2080Ti | Gigbyte X570 Aorus Elite | 2TB M.2 SSD

how can i fix that?

Answers

  • dburnedburne Posts: 3,532 Valuable Player
    Have you tried a Repair of the Oculus software?
    Download the installer from Oculus and run it, then when prompted choose the Repair option.
    It will download all the files and use them to repair the existing install, keeping your games intact.

    Likely won't help but worth a shot if you have not tried it.
    Have the Rift unplugged and only plug in when the installer prompts you to do so.
    Don

    EVGA Z390 Dark MB | I9 9900k| EVGA 2080Ti FTW3 Ultra |32 GB G Skill 3200 cl14 ram | Warthog Throttle | VKB Gunfighter Pro/MCG Pro grip | Crosswind Pedals | EVGA DG 87 Case| Rift S | Quest |
  • Crazy_SaneCrazy_Sane Posts: 349
    Trinity
    Daimzor said:
    Okay.. first let me say one thing: my English is bad but i hope someone can help me! :(

    When i plug in my VR Headset it connects with USB 3.0 and with Displayport, but after 5sec. it says "no displayport" and it repeats over and over again... like: on - off - on - off

    things i already try:

    Oculus Launcher installed on new version (also reinstalled and using the beta version)

    Graphicscard is up to date, my computer too.

    PC restarted several times.

    Also updated drivers with device manager

    Displayport sockets on the graphics card checked and working fine (vr headset too)

    i also tested all displayport sockets and usb 3.0 and 2.0 but nothing changed

    i bought that headset 6month ago and it worked great but nooow? 

    My PC: Ryzen 9 3900x | 32GB RAM | RTX2080Ti | Gigbyte X570 Aorus Elite | 2TB M.2 SSD

    how can i fix that?

    Did you resolve your problem? I assume you submitted a support ticket before you wrote this post?..

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