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Rift s order not being processed

Tacocat270Tacocat270 Posts: 5
NerveGear
my rift s order has not been processed, i have checked with my bank and they say that everything is fine on my end. just wanting to talk to someone who works at oculus to find out why my order is not working.
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Comments

  • AnthikAnthik Posts: 13
    Brain Burst
    same
  • bugarbugar Posts: 1
    NerveGear
    edited May 19
    Same here. I ordered it May 17th. 
    Any update on your side?
  • Tacocat270Tacocat270 Posts: 5
    NerveGear
    No but I think it was cause I ordered at 2am and my bank was updating something at the time which I think messed everything up. My order is about to expire so im going to try again. I'll comment again of that works.
  • OculusSupportOculusSupport Posts: 769 Oculus Staff
    Hey @Tacocat270, I'm sorry to hear about your experience. Please double-check and make sure that your bank isn't restricting any online purchases from Oculus. If you have any concerns about your order. please contact support here so we can check your order. We have live chat and email support available. Thanks! -Rick
  • Tacocat270Tacocat270 Posts: 5
    NerveGear
    edited May 19
    I have sent a support ticket now @OculusSupport
  • Tacocat270Tacocat270 Posts: 5
    NerveGear
    did you get my support ticket yet? @OculusSupport
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