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the sign in is broken

hoppingbunny123hoppingbunny123 Posts: 1,048
using windows 10 updated, android phone, and Linux mint updated, I can't sign in to the forum just the main oculus site.

I had to reinstall windows and use ie at no updates just to log into the forum. now I will ghost back to me updated version. so I won't be able to post again.


  • RichooalRichooal Posts: 1,955 Valuable Player
    You are one dedicated poster!
    Re-installing Windows just to log into this forum is a bit much. I wouldn't re-install Windows to get my Rift working. :)
    i5 6600k - GTX1060 - 8GB RAM - Rift CV1 + 3 Senors - 0 PROBLEMS 1 minor problem
    Dear Oculus, "If it ain't broke, don't fix it", please.

  • DaftnDirectDaftnDirect Posts: 6,362 Volunteer Moderator
    Forum login can be super stubborn, we mention this pretty regularly and it doesn't seem to have improved over the years. It varies for me but isn't confined to any particular browser or OS. Logging in on my Quest, 2 nights ago was impossible but worked straight away last night.

    But yeah, I think even your AI would advise against re-installing Windows for this problem!
    Intel 5820K [email protected], Titan X (Maxwell), 32GB Corsair Vengeance DDR4, ASRock X99 Taichi, Samsung 500Gb 960 Evo M.2, Corsair H100i v2 Cooler, Inateck KTU3FR-4P USB 3 card, Windows 10 Pro v2004 (19042.572)
  • Umpa_PCUmpa_PC Posts: 835
    I have trouble too, I usually need to log in using different browsers or computers.  Sometime I don't bother its not worth the hassle, after a few days is all good again.
    Oculus Rift S - Oculus Quest 128GB
    MSI trident 3 7RB-200UK Intel Core i5-7400 3 Ghz x2
    MSI GTX 1050 Ti (4GB) & MSI Aero GTX 1060 OC (6GB) & MSI Aero GTX 1070 OC 8GB
    16 GB RAM x2, 1TB HDD x2, 1TB SSD x2
    Windows 10 Home Edition Version 10.0.18363 Build 18363, Oculus version 17, Quest Version 17
    Fan Cooling by Zotac FireStorm - AfterBurner cause me problems.
  • wuzpwuzp Posts: 516
    I've never sat down to actually analyze what's going on but... it seems "to work best" if you first log into the main Oculus site; click through community --> Forums, and then wait 5 seconds for the "cross-site cookie shenanigans" to take place.  Once that occurs, setup your browser to never clear [*.] and [*.] cookies; so that you stay logged into as the expiration for the forum login cookies is several months.
  • Ham1tonHam1ton Posts: 16
    Brain Burst
    I can never sign into the support forum from Chrome, I have to use Edge. It's been like this all year and posting here has done nothing to fix this terrible issue.
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