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Screen just shows lines - brand new headset

MajorblakeBMajorblakeB Posts: 1
I just got my headset out the box, set up as per instructions and downloaded a couple of the free recommended game . But the screen just shows horizontal bands. I've tried to take a pic. I can hear noises but can't see anything else. 


  • OculusSupportOculusSupport Posts: 954 Oculus Staff
    Hey @MajorblakeB I'd recommend trying to reboot it, if it persists, then try a factory reset with the steps here. If you continue to have problems, then reach out to Support here so we can look to assist. - Principe
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