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Quest arrived yesterday and after a night of charging barley anything works.

Thirty_
Honored Guest
Home does not load, Library loads, Store does not load, and anytime I try and launch a game I get the same response from every game "Can't retrieve Oculus login" Already restarted, already factory reset and this is really killing my mood right now 
2 REPLIES 2

nalex66
MVP
MVP
Have you changed your Oculus password recently? Make sure you're properly logged into your account in the phone app, and try reconnecting to your Quest with it.

Also, make sure that your Quest is connecting to WiFi, and that your modem, router, or firewall isn't set to block connections to Facebook servers--you can check this by trying to connect to Facebook.com or Oculus.com in the Quest browser.

DK2, CV1, Go, Quest, Quest 2, Quest 3.


Try my game: Cyclops Island Demo

seaglassgirl
Honored Guest
I've also seen these errors when I had wifi issues.