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Tracking Check Failure on Device Setup

Hey lads, so im having an issue here. 
Im having issues with tracking on device manager. The sensors are not able to be tracking. I took what was recommended to me (restart, try every 3.0 port), etc. Heck, i even reinstalled Windows 10 and that didnt do it. Can someone help me out here!?

Comments

  • jimliu2017jimliu2017 Posts: 1
    NerveGear
    me tooo....
  • Sebastian8412Sebastian8412 Posts: 6
    Brain Burst
    I have had this problem before, and it is easily fixed. All you need to do is unplug the USB, wait 10 secs, put it back in, then do the same for the DisplayPort. You do have to wait a bit after, but it works perfectly fine afterwards :3 Hope this helps!
  • HeyImSandyHeyImSandy Posts: 2
    NerveGear
    I have had this problem before, and it is easily fixed. All you need to do is unplug the USB, wait 10 secs, put it back in, then do the same for the DisplayPort. You do have to wait a bit after, but it works perfectly fine afterwards :3 Hope this helps!
    I did that, many times, and nothing worked. I believe that the cable is busted. I have a new one coming in, but ill keep trying. Thanks.

    Braydon/HeyImSandy
  • ToastedRichyToastedRichy Posts: 8
    Brain Burst
    edited August 29
    Hello, HeyImSandy

    You need to make sure that the USB port that you plug your headset into is 3.0 compatible (The USB port color should most likely be blue).
    When plugging in your headset, you need to make sure that the USB connection is fully established before plugging in the DisplayPort cable.

    If nothing else works, you may need to contact support at tickets.oculusvr.com

    Kind regards,
    Richy
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