I've got both my oculus software and quest updated to the latest updates (v 126.96.36.1999.509). Everything was working fine before the most recent update. This is with the official oculus quest cable. The prevailing error is "PC Not Recognized" when in the Quest headset.
I have two USB-C ports, one on the back and one on the front. Used to work on the front before this update but I've tried both during troubleshooting getting this thing back up and running. Neither will work.
Processor: Intel i7-8700K
Troubleshooting steps thus far:
Unplugged USB-C cable, restarted quest, launched oculus on PC and started quest.
Updated drivers and BIOS (including USB 3 and Thunderbolt on PC, Reboot, start Oculus software and plugged everything back in. Went to settings > device > quest link to receive same error.
Factory reset quest while charging, not connected to PC, reconnected Oculus link cable and received same error when trying to connect.
Factory reset again not connected to anything, went through setup on Quest, connected to PC and tried adding device via PC Oculus software (Never recognized USB C cable).
Rebooted PC and Quest with both disconnected. Launched PC Oculus app and then turned on Quest and USB-C cable connected (No prompt to allow files etc. and would not detect PC from device settings in Quest.)
Attempted reinstalling Oculus drivers from C:\programfiles\oculus\support\oculus-drivers.exe, rebooting oculus quest and tried connecting again. These steps were listed on the Oculus Quest Link support page.
I'm starting to think it may be the cable but it's so odd that it broke at the same time as the update. Is any one else experiencing this issue? I've opened a ticket with Oculus to see if they have anything to add, but I'm curious if someone has had similar issues and was able to resolve it. Everything I've tried has left me with "PC Not Detected" on the Quest side and when I try to add the device via Oculus App on my PC it just never detects a connection on the USB-C cable.