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Blank Screen like the app is no longer there

ryan.prater.963ryan.prater.963 Posts: 1
NerveGear
my oculus go has been used a total of about 5 or 6 times since I've owned it and the last couple times I've tried it when I press the oculus button to enter vr I just get an almost black screen until it times out...been factory reset twice...any help would be greatly appreciated...also Bluetooth says it can't connect 

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